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Food safety 

How Council Interacts with Businesses

It is estimated that more than five million Australians get ill from eating unsafe food each year. Food safety is an important issue for everyone. Food businesses are required to ensure that they handle, store, display and sell food in a safe manner.

Council monitors the food safety and hygiene standards of food businesses by employing Environmental Health Officers (EHO’s). Licensing, education, regular inspections and enforcement ensures that food businesses are compliant with food safety legislation.

If a food business fails to comply with food safety laws, it may result in compliance action being taken against the business including improvement notices, on-the-spot fines, suspension of the licence or prosecution.

If you specific questions are not answered on this site, contact council for more information.

Further information

Other useful websites

I'm Alert Website I'M ALERT Food Safety is an online food safety training program that delivers FREE training to food handlers and enables a consistent and efficient delivery of Food Safety Training. The program can be accessed online and includes:
  • Basic food safety principles for Food Safety Standards (e.g. temperature control, food receipt, food storage, hygiene of food handlers etc). 
  • Interactive tasks and quizzes.
  • Training acknowledgement form and certificate (assists a food business operator and staff to demonstrate skills and knowledge requirements).

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acknowledges the traditional owners and custodians of Townsville, the Bindal and Wulgurukaba peoples.
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