How do I apply for a Property Search?

You can apply for a Property Search online through Townsville Online Products and Services (TOPS) or download a Property Search Application Form to apply by post, email, fax, or hand-delivery.

Property Searches will only be accepted using TOPS or the Property Search Application Form.

Unfortunately we cannot accept applications by telephone. Priority Property Searches cannot be accepted via post due to the quick turn around time.

What is included?

A standard Property Search includes any relevant information recorded on various Departmental files:

• Geospatial Solutions Stormwater, Sewerage, Water, Roads, and All Services Plan included
• Notice of Rate Search - Financial Information, Ownership and Valuation Details
• Planning Services - Zoning, Landslide Hazard Zoning, Heritage Listings
• Waste Services - Trade Waste Information
• Health Services - Premises Registration, Vacant Land, Overgrown Allotments
• Infrastructure Services - Flood Hazard Assessment and Storm Tide Inundation Assessment

Non-standard searches are also available - see the Property Search Application Form full details.

How long does it take?

Standard Property Searches require 5 (five) working days completion time from when the Property Search Officer receives them.

Priority Property Searches require 2 (two) working days completion time from when the Property Search Officer receives them.

Our aim is to provide quality customer service to our clients and every endeavour is made to supply property information by the time requested. Council does not acknowledge applications marked URGENT and will not give any undertaking nor accept any responsibility to supply information as a matter of urgency. If you supply us with an email address we will be able to forward your Property Search more quickly than by post or fax.

How do I pay?

Applications must be paid in full prior to commencement, and cannot be cancelled once processing has commenced. You can pay by cheque, credit card, or with cash or EFTPOS at the Customer Service Centre at the council. Regular users (e.g. solicitors, conveyancing firms) can apply for a TOPS account. Please download the Property Search Application Form for full details of fees and charges.

Hand delivery - Standard Property Searches Only

To help us provide an ongoing efficient service, all hand delivered requests for property searches must be delivered to the Customer Service Centre. Delivery to any other department may cause extended delay.

Enquiries

For further information about Property Searches or TOPS, please contact Geospatial Solutions.

Geospatial Solutions...making your solution visible.