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Important Numbers

 Important numbers

The following are some important numbers you may need to call from time to time in the event of an emergency or to gain assistance, along with links to the relevant websites.

Please visit other parts of the New Residents Guide section of this website to find out more about some of the services offered in Townsville.

Service Contact Number
Emergency – Police, Fire, Ambulance 000
Child, Youth and Family Health Services 4799 9000
Commonwealth Respite and Carelink 1800 052 222
Community Health Services 4799 9500
Community Information Centre 4771 4230
Crime Stoppers 1800 333 000
Ergon Energy (electricity)
General enquiries
Loss of power and emergencies

13 10 46
13 22 96
Lifeline (24 hour counselling) 13 11 14
Poisons Information Centre 13 11 26
Police Stations
Townsville Police Communications Room

4759 9777
QLD Health Hotline

13 432 584
(13 HEALTH)

State Emergency Services (SES) 13 25 00
Taxi Service 13 10 08
The Townsville Hospital 4796 1111
Townsville City Council
Customer Service Centre (all enquiries)
After hours emergency

4727 9000
4727 8999
Early Years Information Service 4725 0129