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SERVE Centre – Townsville City

8am to 5pm, Monday to Friday
(Closed public holidays)

• Location: 103 Walker Street, Townsville City

Note: Payments accepted in cash, card, cheque, or money order. No cash can be given on debit cards or cheques.

SERVE Centre – Citylibraries Riverway

9am to 5pm, Monday to Friday
(Closed public holidays)

• Location: Citylibraries Riverway, 20 Village Boulevard, Thuringowa Central

Note: The Townsville Citylibraries location is card only – no cash.

Accepted credit cards include Visa and MasterCard. A payment processing fee (0.5% of the payment amount) applies to credit card payments.

Post

PO Box 1268
Townsville QLD 4810

Phone

8am to 5pm, Monday to Friday
(Closed public holidays)

13 48 10 - Business hours
13 48 10 - Emergency after hours

You can also call 07 4727 9000 during business hours, however we cannot guarantee the availability of this number during emergency events.

Please note: Council's old phone number 1300 878 001 is no longer in use.

Fax

07 4727 9050

Email

Email us on enquiries@townsville.qld.gov.au.

Mobile

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Web chat

Click to chat (during business hours only).

Contact Us Online

You can also contact us via the Contact Us Online page.