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Policies 
 Skip Navigation LinksHome > Your Council > Publications > Policies

Council policy states council`s intent, commitment or position on strategic issues and assists in informing the community and council officers on council`s desired outcome.

Policies are approved and adopted by council.

Council's policies
If you cannot find what you need, please contact the Customer Service Centre by phoning 1300 878 001, sending a text message to 048 TELL TCC (0408 8355 822) or emailing enquiries@townsville.qld.gov.au.

 Policies
Account Disputes - Water Consumption Reading Policy.pdf
Account Disputes - Water Consumption Reading PolicyUse SHIFT+ENTER to open the menu (new window).
92 KB
Advertising Spending Policy.pdf
Advertising Spending PolicyUse SHIFT+ENTER to open the menu (new window).
32 KB
Asset Management Policy.pdf
Asset Management PolicyUse SHIFT+ENTER to open the menu (new window).
94 KB
Audit Committee Policy.pdf
Audit Committee PolicyUse SHIFT+ENTER to open the menu (new window).
87 KB
Building Over or Adjacent to Services Policy.pdf
Building Over or Adjacent to Services PolicyUse SHIFT+ENTER to open the menu (new window).
101 KB
Child Safety Policy.pdf
Child Safety PolicyUse SHIFT+ENTER to open the menu (new window).
92 KB
Code of Conduct for Staff.pdf
Code of Conduct for StaffUse SHIFT+ENTER to open the menu (new window).
150 KB
Community Engagement Policy.pdf
Community Engagement PolicyUse SHIFT+ENTER to open the menu (new window).
91 KB
Complaints Management Policy.pdf
Complaints Management PolicyUse SHIFT+ENTER to open the menu (new window).
35 KB
Confidentiality Policy.pdf
Confidentiality PolicyUse SHIFT+ENTER to open the menu (new window).
32 KB
Council Advisory Committees Policy.pdf
Council Advisory Committees PolicyUse SHIFT+ENTER to open the menu (new window).
90 KB
Councillor Contact with Lobbyists, Developers and Submitters - Officers Present Policy.pdf
Councillor Contact with Lobbyists, Developers and Submitters - Officers Present PolicyUse SHIFT+ENTER to open the menu (new window).
105 KB
Councillor Facilities Policy.pdf
Councillor Facilities PolicyUse SHIFT+ENTER to open the menu (new window).
109 KB
Debt Policy.pdf
Debt PolicyUse SHIFT+ENTER to open the menu (new window).
88 KB
Display of City Flags and Banners Policy.pdf
Display of City Flags and Banners PolicyUse SHIFT+ENTER to open the menu (new window).
92 KB
Drinking Water Quality Policy.pdf
Drinking Water Quality PolicyUse SHIFT+ENTER to open the menu (new window).
90 KB
Enterprise Wide Risk Management Policy.pdf
Enterprise Wide Risk Management PolicyUse SHIFT+ENTER to open the menu (new window).
28 KB
Entertainment and Hospitality Expenditure Policy.pdf
Entertainment and Hospitality Expenditure PolicyUse SHIFT+ENTER to open the menu (new window).
60 KB
Environmental Policy.pdf
Environmental PolicyUse SHIFT+ENTER to open the menu (new window).
101 KB
Financial Assistance Policy.pdf
Financial Assistance PolicyUse SHIFT+ENTER to open the menu (new window).
28 KB
Gallery Acquisition Policy.pdf
Gallery Acquisition PolicyUse SHIFT+ENTER to open the menu (new window).
108 KB
Information Privacy Policy.pdf
Information Privacy PolicyUse SHIFT+ENTER to open the menu (new window).
113 KB
Investment Policy.pdf
Investment PolicyUse SHIFT+ENTER to open the menu (new window).
106 KB
Library Displays Policy.pdf
Library Displays PolicyUse SHIFT+ENTER to open the menu (new window).
390 KB
Liquid Trade Waste Policy.pdf
Liquid Trade Waste PolicyUse SHIFT+ENTER to open the menu (new window).
122 KB
Management of Fraud and Corruption Policy.pdf
Management of Fraud and Corruption PolicyUse SHIFT+ENTER to open the menu (new window).
94 KB
Mayor's Christmas Tree Appeal Policy.pdf
Mayor's Christmas Tree Appeal PolicyUse SHIFT+ENTER to open the menu (new window).
94 KB
Naming of Parks, Reserves and Parks Facilities Policy.pdf
Naming of Parks, Reserves and Parks Facilities PolicyUse SHIFT+ENTER to open the menu (new window).
32 KB
Outdoor Dining Policy Guidelines.pdf
Outdoor Dining Policy GuidelinesUse SHIFT+ENTER to open the menu (new window).
742 KB
Outdoor Dining Policy.pdf
Outdoor Dining PolicyUse SHIFT+ENTER to open the menu (new window).
93 KB
Pensioner Remission Policy.pdf
Pensioner Remission PolicyUse SHIFT+ENTER to open the menu (new window).
122 KB
Procurement Policy.pdf
Procurement PolicyUse SHIFT+ENTER to open the menu (new window).
111 KB
Public Art Policy.pdf
Public Art PolicyUse SHIFT+ENTER to open the menu (new window).
101 KB
Public Computer and Internet Use - Townsville Library Services Policy.pdf
Public Computer and Internet Use - Townsville Library Services PolicyUse SHIFT+ENTER to open the menu (new window).
105 KB
Public Graffiti Management Policy.pdf
Public Graffiti Management PolicyUse SHIFT+ENTER to open the menu (new window).
95 KB
Public Interest Disclosure Policy.pdf
Public Interest Disclosure PolicyUse SHIFT+ENTER to open the menu (new window).
106 KB
Public Meeting Rooms Policy.pdf
Public Meeting Rooms PolicyUse SHIFT+ENTER to open the menu (new window).
102 KB
Public-Facing Internet Website Policy.pdf
Public-Facing Internet Website PolicyUse SHIFT+ENTER to open the menu (new window).
105 KB
Rate Discount Policy.pdf
Rate Discount PolicyUse SHIFT+ENTER to open the menu (new window).
96 KB
Reduction of Water Consumption Charges Due to a Water Leak Policy.pdf
Reduction of Water Consumption Charges Due to a Water Leak PolicyUse SHIFT+ENTER to open the menu (new window).
99 KB
Remission of Water Consumption Charges for Home Haemodialysis Patients Policy.pdf
Remission of Water Consumption Charges for Home Haemodialysis Patients PolicyUse SHIFT+ENTER to open the menu (new window).
90 KB
Revenue Policy.pdf
Revenue PolicyUse SHIFT+ENTER to open the menu (new window).
101 KB
Right to Information Policy.pdf
Right to Information PolicyUse SHIFT+ENTER to open the menu (new window).
105 KB
Telecommunication Reimbursement - Councillors Procedure.pdf
Telecommunication Reimbursement - Councillors ProcedureUse SHIFT+ENTER to open the menu (new window).
108 KB
Together Townsville Policy.pdf
Together Townsville PolicyUse SHIFT+ENTER to open the menu (new window).
34 KB
Unauthorised Works in Road Reserves Policy.pdf
Unauthorised Works in Road Reserves PolicyUse SHIFT+ENTER to open the menu (new window).
91 KB
Use of Open Space Policy.pdf
Use of Open Space PolicyUse SHIFT+ENTER to open the menu (new window).
87 KB
Volunteers Policy.pdf
Volunteers PolicyUse SHIFT+ENTER to open the menu (new window).
96 KB
Work Health and Safety Policy.pdf
Work Health and Safety PolicyUse SHIFT+ENTER to open the menu (new window).
87 KB
Works Zone Parking Permits Policy.pdf
Works Zone Parking Permits PolicyUse SHIFT+ENTER to open the menu (new window).
43 KB
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