To help make your visit to the Townsville City Council website enjoyable and convenient, we have created this page to provide you with suggestions on some common issues.
Supported Web Browsers
The Townsville City Council website is designed to support all standards compliant web browsers.
Java enabled web pages
Some web pages on this site use java applet technology and require a java plug-in to be viewed. A Java program in a web page is called an applet. Most web browsers can run Java applets/programs. However, this first requires that your computer have a Java run-time environment installed. This is commonly referred to as a Java Virtual Machine or JVM for short. Even if your web browser can run Java applets and you have a JVM installed on your computer, the ability to run Java applets might be disabled in your browser (there is usually a configuration option that controls this).
Click here to install AND/OR configure your Java Virtual Machine or JVM.
Many forms and documents that are available for download have been created using Adobe Acrobat, and as such you will need a copy of Adobe Acrobat Reader to view and download these documents.
Adobe® Acrobat® Reader™ is free, and freely distributable, software that lets you view and print Adobe Portable Document Format (PDF) files. If you don't already have a copy, you can download it here.
If you are finding the text on this website too small to read, then click on the larger (A+) icon at the bottom of the web page. Use the smaller A- or A to switch back to the default text size.
Web Site Searches
A site search facility is found on the top right of every page of this web site. All web pages, Acrobat documents and on-line databases within the web site are automatically included in any search.
If you are experiencing other problems using this website, please report it to Townsville City Council.