Ask a Librarian

Ask a Librarian:

• for help with school projects, assignment topics and local history
• about our online databases, specialist CDs, microfiche and microfilm archives
• how to find the name of a book, the author, the next book in a series, who writes like...?, etc
• to order for a copy of an historical photograph from our photo image database
• for access to library collections and wider community information

Flinders Mall

Aitkenvale

Microfilm reader

Information service available at all branches

• Talk with Information staff when you're in your local branch
• Email your question or request to library@townsville.qld.gov.au
• Telephone our helpful staff at the following locations
• Text messages can be sent to 048 TELL TCC (048 8355 822) for brief enquiries.
  • Example: "When is the library open today? How many books can I borrow?"
  • For more information visit TELL TCC

Aitkenvale

• Phone: (07) 4727 8312 – Information service

Monday, Wednesday and Friday: 10am to 5pm
Tuesday and Thursday: 10am to 8pm
Saturday: 10am to 2pm

Flinders Street

• Phone: (07) 4727 9665 – Information service 

Monday to Friday: 9am to 5pm
Saturday and Sunday: 9am to12 noon

Flinders Street Local History Collection

• Phone: (07) 4727 9667
• Email historyandheritage@townsville.qld.gov.au

Monday to Friday: 9am to 5pm
Saturday and Sunday: Please ask Information services staff

Thuringowa Central

• Phone: (07) 4773 8813 – Information service

Monday to Friday: 9am to 5pm (library open to 6pm)
Saturday: 9am to 4pm
Sunday: 10am - 1pm

Facilities

• Photo image database - historical photographs of Townsville. Copies can be ordered.
• Microfiche - a variety of indexes, gazetteers, almanacs, and directories.
• Specialist in-house databases - access Australian Standards Online and Ancestory.com (a valuable tool for family history researchers)
• A collection of reference CDs

Ask Now

Ask Now is a free online service where you can chat to a librarian live. Ask Now is provided by National and State Libraries Australasia (NSLA) in partnership with public libraries.
Monday to Friday: 9am to 7pm

For more information, please contact CityLibraries.

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