Residential property owners receive a Rates Notice twice per year, usually in February and August. This notice includes their general rates charges and utilities charges (water, sewerage and rubbish collection) on the same notice.
Rates notices will be issued by council in early August and are expected to arrive in letterboxes from 8 August. The second rates notice for the 2013/2014 financial year will be issued in February 2014.
Includes ratepayer information including land valuations, payment methods, discounts, interest charges, pensioner concessions, differential rates charges, special charges and Frequently Asked Questions..
A concession is offered to Approved Pensioners equivalent to 85% of the general rate, up to a maximum of $800 per annum. This will apply only if all rates and charges levied for the 2013/14 financial year are paid in full by 31/05/2014. A concession will also be extended on a pro-rata basis to eligible pensioners receiving less than a maximum qualifying pension. The pro rata amount may be applied to the maximum $800. A fully completed Pensioner Application Form must be received by council before any council concession or state government subsidy is considered. When applications are approved,the pensioner concession and state government subsidy will commence in the current rating period.
Applications to backdate the commencement of the concession will be considered in accordance with council’s Pensioner Rates Concession Policy. The policy can be viewed here.
Owner Occupied Benefit
Council offers an owner-occupied benefit to owners who occupy their single dwelling/home unit as their principal place of residence. Owner occupied benefit applies to the general rate component and only to land held in the name of a natural person and does not apply to land held in Trust, Company, Firm, Corporate or other like legal entity ownership.
In circumstances where the postal address is not the same as the property address displayed on the rates notice and the owner occupies the single dwelling/home unit as their principal place of residence, an application for the owner-occupied benefit is required to be lodged with council on the prescribed form below.
Information about residential and commercial utility charges including water, wastewater, rubbish and recycling, and trade waste.
Residential property owners have a choice in how they are billed for water. Residential ratepayers can change their water billing option during the opt-in period that will run each year. For 2013/14 the opt-in period will run from Thursday 8 August 2013 to Sunday 25 August 2013.