Christmas Operating Hours

We collect your rubbish 365 days of the year! The following information outlines Council's customer service, administration, venue and facility opening and closing times throughout the Christmas holiday period.

Bin Collections

Please ensure bins are out before 6am on the day of collection. If your bin day is a public holiday, including Christmas Day, your bin will be collected as normal.

Administration Offices

Location Closure TimesRe-open
Council Administration Offices 3pm, Friday 24 December 20218:30am, Tuesday 4 January 2022

CityLibraries

Please visit our CityLibraries page for more information on our libraries.

Location Closure Times Re-open
Thuringowa 3pm, Friday 24 December 20219am, Tuesday 4 January  2022
Flinders Street 3pm, Friday 24 December 20219am, Tuesday 4 January  2022
Aitkenvale 3pm, Friday 24 December 20219am, Tuesday 4 January  2022
Mobile Library Schedule 3pm, Friday 24 December 20219am, Tuesday 4 January  2022

Customer Service Centre

Location Closure TimesRe-open
Customer Service Centre 3pm, Friday 24 December 2021 8am, Wednesday 29 December 2021

13 48 10

3pm, Friday 24 December 2021

3pm, Friday 31 December 2021
8am, Wednesday 29 December 2021

8am, Tuesday 4 January 2022
After Hours Centre will operate as normal.
For life threatening emergencies, please call 000.
Customer Service Point - CityLibraries Thuringowa 3pm, Friday 24 December 2021 8am, Tuesday 4 January 2022

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Galleries

Please visit our Perc Tucker Regional Gallery and Pinnacles Gallery pages for information on upcoming exhibitions.

Location Closure TimesRe-open
Perc Tucker Regional Art Gallery 3pm, Friday 24 December 202110am, Tuesday 4 January 2022
Pinnacles Art Gallery 3pm, Friday 24 December 202110am, Tuesday 4 January 2022

Pools and Beaches

Please visit our Townsville Pools page for more information on opening and closing hours.

LocationDayHours
Riverway Lagoons, Strand Waterpark and Strand Rockpool Open and patrolled as per normal summer schedule (weather permitting).
Kokoda Memorial Pool Friday 24 December
Saturday 25 December

Sunday 26 December
Friday 31 December
Saturday 1 January 2022
Monday 4 January  2022
CLOSED
CLOSED
CLOSED

6am - 6:30pm
7am - 5pm
8am - 4pm
Long Tan Memorial  Pool Friday 24 December
Saturday 25 December
Sunday 26 December

Friday 31 December
Saturday 1 January 2022
Monday 4 January 2022
CLOSED
CLOSED
CLOSED

5:30am - 6pm
CLOSED
8am - 4pm
Northern Beaches Leisure Centre Friday 24 December
Saturday 25 December
Sunday 26 December

Monday 27 December 
Tuesday 28 December 
Friday 31 December
Saturday 1 January 2022
Monday 3 January 2022
5:30am - 12noon
CLOSED
CLOSED

9am - 5pm
9am - 5pm 
5:30am - 12noon
12noon - 5pm
9am - 5pm
Tobruk Memorial Baths  Friday 24 December
Saturday 25 December
Sunday 26 December

Monday 27 December
Tuesday 28 December
Friday 31 December
Monday 4 January 2022
5am - 4pm
CLOSED
CLOSED

8am - 4pm
8am - 4pm
5am - 4pm
8am - 4pm

All pools will be closed on Christmas Day 25 December 2021 and Boxing Day 26 December 2021.

Normal opening hours will resume on Sunday 2 January 2022.

TicketShop

TicketShop online sales will be operational 24/7 during the Christmas holiday period at ticketshop.com.au

Location Closure Times Re-open
Townsville Civic Theatre 5pm, Friday 24 December  20219am, Tuesday 4 January 2022

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Townsville Animal Shelter

Standard operating hours will apply over the holiday period except Public Holidays*.  For more information visit our Adopt a Pet page.

Location*Closed
Tompkins Road, Shaw Saturday 25 December 2021
Monday 27 December 2021
Tuesday 28 December 2021
Saturday 1 January 2022 
Monday 3 January 2022
 Closed Sundays

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Townsville Laboratory Services

Normal hours of operation:
Monday 20 December - Thursday 25 December 2021
Monday - Friday 7:30am - 4pm

Note: Microbiological samples received on Friday 24 December will be subject to the Weekend Microbiological Surcharge in lieu of the Monday and Tuesday public holidays.

For more information, visit our Townsville Laboratory Services page.

DayHours
Monday 27 December 2021
Tuesday 28 December 2021
Closed
Closed
Wednesday 29 December - Friday 31 DecemberNormal hours of operation:
Monday - Friday 7:30am - 4pm

Note: Microbiological samples received on Friday 31 December will be subject to the Weekend Microbiological Surcharge in lieu of the Monday public holiday.

Monday 3 January 2021Closed
Tuesday 4 January 2021Normal hours of operation:
Monday - Friday 7:30am - 4pm

Transfer Stations and Landfills

All transfer stations and landfills are closed on Christmas Day (25 December) and operating regular hours on all other days over the Christmas/New Year period. Visit our Transfer Stations and Landfill page to see the operating hours for your local facility.