Christmas Operating Hours
The following information outlines Council's customer service, administration, venue and facility opening and closing times throughout the Christmas holiday period.
Bin Collections
Please ensure bins are out before 6am on the day of collection. If your bin day is a public holiday, including Christmas Day, your bin will be collected as normal.
Administration Offices
| Location | Closure Times | Re-open |
|---|---|---|
| Council Administration Offices | 3pm, Tuesday 24 December 2019 | 8.30am, Thursday 2 January 2020 |
CityLibraries
| Location | Closure Times | Re-open |
|---|---|---|
| Thuringowa | 3pm, Tuesday 24 December 2019 | 9am, Thursday 2 January 2020 |
| Flinders Street | 3pm, Tuesday 24 December 2019 | 9am, Thursday 2 January 2020 |
| Aitkenvale | 3pm, Tuesday 24 December 2019 | 9am, Thursday 2 January 2020 |
Customer Service Centre
| Location | Closure Times | Re-open |
|---|---|---|
| Customer Service Centre | 3pm, Tuesday 24 December 2019 | 8am, Thursday 2 January 2019 |
13 48 10 After Hours Centre will operate as normal. For life threatening emergencies, please call 000. | 3pm, Tuesday 24 December 2019 5pm, Friday 27 December 2019 5pm, Tuesday 31 December 2019 | 8am, Friday 27 December 2019 8am, Monday 30 December 2019 8am, Thursday 2 January 2020 |
| Customer Service Point - CityLibraries Thuringowa | 5pm, Tuesday 24 December 2019 | 9am, Thursday 2 January 2020 |
Galleries
| Location | Closure Times | Re-open |
|---|---|---|
| Perc Tucker Regional Art Gallery | 5pm, Tuesday 24 December 2019 | 10am, Thursday 2 January 2020 |
| Pinnacles Art Gallery | Closed until further notice | Closed until further notice |
Pools and Beaches
Please visit our Townsville Pools page for more information on opening and closing hours.
| Location | Day | Hours |
|---|---|---|
| Riverway Lagoons, Strand Waterpark and Strand Rockpool | Open and patrolled as per normal summer schedule (weather permitting). | |
| Kokoda | Tuesday 24 December Wednesday 25 December Thursday 26 December Tuesday 31 December Wednesday 1 January | 6am - 3pm CLOSED CLOSED 6am - 3pm 9am - 5pm |
| Northern Beaches Leisure Centre | Tuesday 24 December Wednesday 25 December Thursday 26 December Tuesday 31 December Wednesday 1 January | 6am - 3pm CLOSED CLOSED 6am - 3pm 12 - 5pm |
| Tobruk | Currently closed for redevelopment. | |
| Long Tan Memorial Baths | Tuesday 24 December Wednesday 25 December Thursday 26 December Tuesday 31 December Wednesday 1 January | 5:30am - 3pm CLOSED CLOSED 5:30am - 3pm CLOSED |
All pools will be closed on Christmas Day 25 December 2019 and Boxing Day 26 December 2019. Normal opening hours will resume on Thursday 2 January 2020. | ||
TicketShop
TicketShop online sales will be operational 24/7 during the Christmas holiday period at ticketshop.com.au
| Location | Closure Times | Re-open |
|---|---|---|
| Townsville Civic Theatre | 5pm, Tuesday 24 December 2019 8.15pm, Tuesday 31 December 2019 | 9am, Friday 27 December 2019 9am, Thursday 2 January 2020 |
| Riverway Arts Centre | Closed until further notice | Closed until further notice |
Townsville Animal Shelter
Standard operating hours will apply over the holiday period except Public Holidays*. For more information visit our Adopt a Pet page.
| Location | *Closed |
|---|---|
| Tompkins Road, Shaw | Wednesday 25 December 2019 Thursday 26 December 2019 Wednesday 1 January 2020 |
| Closed Sundays |
Transfer Stations and Landfills
All transfer stations and landfills are closed on Christmas Day (25 December) and operating regular hours on all other days over the Christmas/New Year period. Visit our Transfer Stations and Landfill page to see the operating hours for your local facility.
