Community Information Centre


Our office is now temporarily closed to the public for face to face support. However, we are still available for phone support and on the email.

For current contacts relating to community services and support for individuals at this time, visit our Townsville Community Support & Connections during COVID-19 page.

We have a new website and new online Directory platform launching the beginning of May. Stay tuned for updates as we prepare to launch it in the digital world rather than face to face like we planned.

Stay healthy and look after one another.

The Community Information Centre Townsville Inc (CIC) is a not-for-profit community organisation funded primarily by Townsville City Council. The Centre was established in 1976 as a volunteer organisation and has since continued to provide information to residents, a wide range of community groups, government and non-government departments.

The CIC provides a comprehensive information and referral service. The service is free (except for the cost of some publications), confidential and available to any member of the community.

The Community Events calendar has been incorporated into What's On Townsville - your guide to the latest upcoming performances, events, exhibitions and more!

For all council enquiries please call 13 48 10.

Contact Us

Please note we have relocated from the 1st floor to the Ground Floor.

Street Address:

280 Flinders Street, Townsville CBD

Postal Address:

PO Box 1314
Townsville QLD 4810

Opening hours: 9am to 4pm Monday to Friday (Closed Public Holidays)

Telephone: (07) 4727 9730
Fax: (07) 4771 4271

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