Emergency Contacts

Warnings and Alerts

Radio Stations

It is vital that you tune into your local radio station in the event of an emergency.

Local Radio Stations
ABC Local Radio630 AM
4TO FM102.3 FM
Hit FM103.1 FM
Power 100100.7 FM
Star FM106.3 FM
Triple T103.9 FM
4K1G107.1 FM

Emergency Alert System

Council utilises the Queensland Government’s “Emergency Alert System”.  The “Emergency Alert System” is the national telephone based emergency warning system that sends voice messages to landlines (based on the location of the handset) and text messages to mobile phones (based on the location of the mobile phone).

The "Emergency Alert System" system provides emergency service organisations and council's Local Disaster Management Group with another way to warn communities in the event of an emergency such as bushfire and extreme weather events.  For more information, please visit the Queensland Government "Emergency Alert Service" website.

Early Warning Network (EWN)

Council no longer uses the Early Warning Network (EWN) to receive Alert Updates for weather events.  If you wish to receive these alerts by SMS, please contact the EWN directly on:

Phone - 1300 703 017 / 02 6674 2711
Website - www.ewn.com.au/support
Email - support@ewn.com.au.

It is important that communities do not rely on receiving an emergency warning message.  Individuals and communities must still prepare themselves in case of an emergency.  Please check other areas of this website for further information on preparing for extreme weather events.

Emergency Contact Numbers

All Emergency Call000
Townsville Local Disaster Management Group
Disaster Coordination Centre (only activated during declared emergencies)
1800 738 541
Townsville State Emergency Service (SES)
Tarping/Branches down
13 25 00

Queensland Police Service

Police Link (Non life-threatening calls)


13 14 44

Queensland Ambulance Service (Non life-threatening calls)13 12 33
Queensland Fire and Emergency Services000

Townsville City Council
Emergency After Hours
Flood information
Dengue outbreaks
Sunsafety information

13 48 10

Ergon Energy

Loss of Supply and Emergencies

13 22 96

13 16 70

Origin Energy
Natural Gas and LPG Gas Emergencies - leaks only
1800 808 526
North Regional Gas
LPG Gas Emergencies 
07 4774 5111
Telstra13 22 03
Optus13 13 44
Townsville Hospital and Health Service07 4433 1111
Department of Transport and Main Roads
(Road Closures)
13 19 40
Translating and Interpreting Service13 14 50