Lost & Found Pets
Animal Care and Adoption Centre
If you have found a stray or wandering animal and want to report this to Council, please contact us on 13 48 10. Alternatively, if it is safe to do so, Council encourages members of the public to hand over stray animals at the Animal Care and Adoption Centre during opening hours.
Lost or missing your pet? We may be able to help you!
Keep checking here. Any stray animal found and brought to the Animal Care and Adoption Centre is uploaded here within 24 hours.
Contact & Opening Hours
- Monday to Friday: 9am to 3:30pm
- Saturday: 9am to 2pm
- Sunday: Closed
- Public Holidays: Closed
The Animal Care and Adoption Centre is located at 69 Tompkins Road, Shaw.
Visits are by appointment only.
To book an appointment to view, or retrieve, a missing animal, please phone 07 4727 8371 or 0457 769 362.
Reclaiming your Pet
To retrieve a missing animal in Council’s care, we must be contacted within five days from the date found.
What you need to know:
- Identification and proof of ownership are required.
- Unregistered dogs and cats cannot be released until registration and approval is completed.
- Release fees may apply (see the Animal Management Fees and Charges for details).
- Payment is by EFTPOS only.
Animals not collected after 5 days from the date the animal was found will be tested for rehoming suitability through the Animal Care and Adoption Centre.
Join Townsville Youth Council
Join to collaborate with community leaders, create new opportunities, and advocate for the issues that matter most to the next generation. Applications close 30 April 2026.
Capital Works Program
To keep Townsville growing, Council is actively involved in the delivery of projects to provide vital infrastructure and exciting development opportunities.
Recycled Art Competition
Transforming waste into wonder! Create an artwork made from recycled or repurposed materials that reflects the theme Sky, Earth & Sea, giving everyday items a second life.
Garrison - Exhibiting at Pinnacles Gallery
Featuring around 60 artworks by Douglas Green, Tim Page, George Gittoes, Jon Cattapan & more, this exhibition brings together historical & contemporary perspectives on conflict, service & resilience through works from the City of Townsville Art Collection.
Mother's Day Memorial
Join us at Belgian Gardens Cemetery for a special memorial to remember those close to us that we have lost. The memorial is a free community event and open to all who seek to connect with others to remember their loved ones ahead of Mother's Day.