Lost & Found Pets
Animal Care and Adoption Centre
If you have found a stray or wandering animal and want to report this to Council, please contact us on 13 48 10. Alternatively, if it is safe to do so, Council encourages members of the public to hand over stray animals at the Animal Care and Adoption Centre during opening hours.
Lost or missing your pet? We may be able to help you!
Keep checking here. Any stray animal found and brought to the Animal Care and Adoption Centre is uploaded here within 24 hours.
Contact & Opening Hours
- Monday to Friday: 9am to 3:30pm
- Saturday: 9am to 2pm
- Sunday: Closed
- Public Holidays: Closed
The Animal Care and Adoption Centre is located at 69 Tompkins Road, Shaw.
Visits are by appointment only.
To book an appointment to view, or retrieve, a missing animal, please phone 07 4727 8371 or 0457 769 362.
Reclaiming your Pet
To retrieve a missing animal in Council’s care, we must be contacted within five days from the date found.
What you need to know:
- Identification and proof of ownership are required.
- Unregistered dogs and cats cannot be released until registration and approval is completed.
- Release fees may apply (see the Animal Management Fees and Charges for details).
- Payment is by EFTPOS only.
Animals not collected after 5 days from the date the animal was found will be tested for rehoming suitability through the Animal Care and Adoption Centre.
North Queensland Ceramic Awards - Call for Artists
The awards attract a high calibre of local and national entries, with competitors vying for the acquisitive $10,000 City of Townsville Art Collection Award and a $1,000 People’s Choice Award. Entries close 5pm on Tuesday 7 July 2026.
We Love Libraries
To make sure our libraries are providing the best services for our community, we want to hear from you! Complete our quick and easy survey to have you say. Plus, you can go into the draw to win 1 of 4 $100 gift cards*
Capital Works Program
To keep Townsville growing, Council is actively involved in the delivery of projects to provide vital infrastructure and exciting development opportunities.
School Holiday Guide
Don't miss a minute of fun these school holidays! Check out Council's digital School Holiday Guide packed with low and no-cost activities happening these June/July school holidays.
Geigi the Stubborn Boy - Book Launch
Join Citylibraries Riverway for the exciting book launch of Geigi the Stubborn Boy by local Townsville authors Michael and Elliot Passi.