Environmental Nuisances

Townsville City Council environmental health staff are delegated the responsibility for enforcing the Environmental Protection Act 1994. This legislation deals with a number of environmental nuisances, including noise, smoke, aerosols, fumes, particles, light, odour, and other factors that can affect your quality of life.

If your neighbour is causing a nuisance, Council encourages you to talk to your neighbour and see if there is a solution that will satisfy both parties. Working together to find a mutual solution is the best approach.

Council's information sheet Who to Contact About a Nuisance (PDF, 92.7 KB) will help you to identify if it's an issue that Council can help you with or if you need to contact another agency.

Nuisances that are Council's responsibility

Council is the authority responsible for investigating nuisances that arise from residential premises and commercial activities.

Nuisances that are not Council's responsibility

Some nuisances are regulated by other government agencies.

  • Noise, light, dust and odour nuisances from commercial or industrial activities that have an environmental licence with the Queensland Department of the Environment, Tourism, Science and Innovation are regulated by that department, phone 13 74 68.
  • Noise from music, parties, and vehicles is regulated by the Queensland Police Service, phone 13 14 44.
  • Noise from licensed premises, i.e. nightclubs is regulated by regulated by the Queensland Office of Liquor and Gaming Regulation, phone 13 74 68.