Waste & Recycling
Find out the collection days for your waste and recycling bins, and how to order a new bin or report damaged bins and missed collections.
Townsville Waste Services is responsible for providing solid waste and recycling services to the Townsville area.
The Townsville Waste Services Customer Service Standard outlines the rights, obligations and performance targets of Townsville Waste Services to its customers.
Kerbside refuse service runs 365 days a year, regardless of public holidays.
Remember it is your responsibility to ensure your bin is out by 6am and accessible at all times for our drivers.
Townsville Waste Report Cards Archive
Report cards highlighting Townsville Waste Service's performance against the targets are available for review:
2018-19
- Townsville Waste Services Report Card Q1 (PDF, 41.5 KB)
- Townsville Waste Services Report Card Q2 (PDF, 132.8 KB)
- Townsville Waste Services Report Card Q3 (PDF, 132.6 KB)
- Townsville Waste Services Report Card Q4 (PDF, 111.3 KB)
2017-18
- Townsville Waste Services Report Card Q1 (PDF, 309.1 KB)
- Townsville Waste Services Report Card Q2 (PDF, 13.3 KB)
- Townsville Waste Services Report Card Q3 (PDF, 129.2 KB)
- Townsville Waste Services Report Card Q4 (PDF, 131.4 KB)
2016-17
- Townsville Waste Services Report Card Q1 (PDF, 320.7 KB)
- Townsville Waste Services Report Card Q2 (PDF, 321.9 KB)
- Townsville Waste Services Report Card Q3 (PDF, 313.7 KB)
- Townsville Waste Services Report Card Q4 (PDF, 310.2 KB)
2015-16
- Townsville Waste Services Report Card Q1 (PDF, 500.4 KB)
- Townsville Waste Services Report Card Q2 (PDF, 631.1 KB)
- Townsville Waste Services Report Card Q3 (PDF, 562.7 KB)
- Townsville Waste Services Report Card Q4 (PDF, 362.5 KB)
Learn how you can recycle right with our helpful videos, guides, brochures, factsheets and links.
Book your school or community group recycling talks and tours, take an online virtual tour or browse our range of educational resources.
Book your collection now! This improved service allows each household to book one collection per financial year - at a time that suits you!
Find out the collection days for your waste and recycling bins, and how to order a new bin or report damaged bins and missed collections.
Information about what goes in your bins, other recycling options and Rub Out Rubbish videos.
We are currently rolling out a Bin Health Check program across Townsville. You might see a few of our Waste Education Officers around your neighbourhood.
Council has identified the need to implement initiatives to divert organic material from landfill to build a circular economy that moves towards zero waste.
Learn how to compost and create your own worm tubes to help reduce the pressure on landfill.
Council operates a number of landfills and transfer stations at Stuart, Hervey Range, Magnetic Island, Toomulla and Bluewater for public disposal of waste.
Improvements to waste management include 2 x Free dump weekends, Free Green Waste and Free Kerbside Hard Rubbish Collection.
The Council commercial waste and recycling team can provide waste and disposal solutions for your commercial property, business or event.