Using your Library
Following the Australian Government’s new social distancing restrictions, Council has made the decision to close the following facilities to the public in order to help slow the spread of coronavirus.
CityLibraries has three locations in Flinders Street, Aitkenvale and Thuringowa Central as well as our Mobile Library service.
- Find our opening hours and contact details for each branch.
- Visit our membership page to find out more about using your library.
- Log in to My Library here.
CityLibraries Townsville is committed to providing the best possible customer experience. Find out more below:
- Download our CityLibraries Townsville Customer Contact Standards (PDF)
- Download our CityLibraries Townsville Strategic Plan (2014-2017) (PDF 1.7MB)
- Download our CityLibraries Townsville Terms and Conditions of Use (PDF, 177.4 KB)
Need to hire a meeting room? Visit our Fees and Charges website.
We have a Booyah Bean Team Café in our Thuringowa library branch.
CityLibraries have a number of additional services and collections available to the public, including:
Local History Collection
Ph: (07) 4727 9667
Email Local Collection
Contact for opening hours
Home Service and other Inclusive Services
CityLibraries aim to provide all members of our community with access to relevant and up to date resources for all ages, levels of literacy, and natural abilities that will meet information and recreation needs.
Home Library Service
Staff deliver items to Home Service customers at home. This includes visits to retirement villages and special care hostels. People of any age who are frail, disabled, or are carers can use our free personalised service on a permanent or temporary basis.
Items are selected by staff and delivered directly to customers. Customers can suggest items they wish to borrow.
Home Service has:
- Books, DVDs, audiobooks and magazines
- Audio readers
- Helpful staff
For more information, please ask staff at CityLibraries Aitkenvale.
Ph: (07) 4727 8310
Email Home Service
Access Information Centre
CityLibraries Aitkenvale houses the Access Information Centre, a facility dedicated to ensuring equality of access to library services for residents with special needs. The centre has number of items to assist residents with accessing the internet and other educational and recreational resources.
The centre is available free to anyone who has difficulty reading printed material, including those unable to read in English.
- Height adjustable desk and chair with adjustable arm and back support
- Internet accessible computer with Zoom-Text software to provide screen magnification and screen reading
- Multiple keyboards including a braille keyboard and the Intellikeys keyboard – an expanded keyboard for people with limited hand and arm movement
- Trackball mouse
- Large screen monitor
- Poet Reader which converts printed text such as books, newspapers or personal mail to a computer generated voice
For more information, please ask your friendly staff at CityLibraries.
Other Special Service Needs
- Programmed Reading Collection
- Community Languages
- Internet Beginner classes
Resources available for loan
Audio-Read Navigators and Daisy Players
The Audio-Read Navigator is an easy to operate hand held device which reads aloud your favourite books. Our database of titles includes many genres in both fiction and non-fiction. Audio-Read Navigators are available for loan to people who have trouble seeing or holding books. They are small enough to fit comfortably in the hand, are about the size of a mobile phone and can be used anywhere.
CityLibraries has a collection of audio books available for loan for all customers. Listen to books on CD; includes fiction, motivational, and language learning.
CityLibraries has over 800 eAudiobooks to choose from and members can borrow up to five eAudiobooks free for two weeks, or reserve those on loan. You’ll need an email address to register to receive date due notices and reservation notices. You can borrow eAudiobooks on your mobile de vice wherever you are, then download them to your computer. You can listen to the book on your computer, or move the files to your MP3 device or sync the files to iTunes to listen on your iPod or other devices.
VIP Book Club
The VIP (Vision Impaired Person) book club is a monthly book club for blind and partially sighted people. Vision Australia and CityLibraries provide a copy of each month’s audio book.
For more information please contact the Community Services Librarian at CityLibraries Aitkenvale.
Locations and Opening Hours
Google map of all locations
View CityLibraries Townsville in a larger map
4 Petunia Street
Level 1 Northtown
86 Thuringowa Drive
(access via Hinchinbrook Drive)
Mobile Library Service
Various locations across Townsville and
*Due to variations in the tides the Mobile Library may, upon advice from Fantasea, have to alter opening hours when visiting Magnetic Island. We endeavour to let you know about these changes ahead of time. You can also CityLibraries Townsville on Facebook and ‘like’ our page for any late notice cancelations, change in times and break downs.
For further privacy information please visit our Libraries Collection Notice.