Liveability in Townsville
In 2019, Townsville City Council teamed up with Place Score to conduct the city’s first Liveability Study – a transformative way to identify Townsville’s community values. The study embeds a citizen-centric approach in local government by understanding evidence-based community values and using the information for the prioritisation of investment (built and social infrastructure and services). The study involves two surveys, highlighting what people value in their ideal neighbourhood (Care Factor Survey) and how their neighbourhoods are positively or negatively impacting them across Townsville (PX Assessment).
The Liveability Study provides a consistent approach to collecting community insights. Over time, Council will conduct the study periodically to measure performance and monitor the effects of other external factors on liveability. Since 2019, the liveability study has been conducted three times and regularly reported. The results from the survey have given Council a clear way to prioritise investments and make sure we’re delivering works that align with what the community values.
The 2020 Study found that the Townsville community values neighbourhoods that:
- Are close to nature and looked after - Natural features, views, vegetation, topography, water and wildlife are the community’s number one Care Factor (69%). Respondents also valued the celebration of natural features through landscaping and protection, and well looked after public open space (61%).
- Are safe - The community cares about everyone feeling safe in their ideal neighbourhood. This includes safety from crime, traffic and pollution (63%). People also cared about a sense of safety for all, regardless of one’s age, gender or time of day (61%).
- Are connected by active and public transport networks - Both walking/jogging/bike paths that connect housing to communal amenity (shops, parks etc.) (58%) and Access and safety of walking, cycling and/or public transport (signage, paths, lighting etc.) (51%) are an important part of the community’s ideal neighbourhood.
- Offer great local amenities and businesses - The community cared about local amenities being easily accessible and also valued the presence of grocery stores, pharmacies, banks and other ‘everyday’ shops in their neighbourhood (45%).
Note – Percentage indicates the proportion of people who selected the attribute as being important to them in their “ideal neighbourhood”.
Read the 2020 report for the full results.
The Liveability Strategy seeks to strengthen Townsville’s liveability assets and improve Townsville’s liveability challenges through a comprehensive and citizen-centric approach.
This will be achieved through the strategic alignment of land-use planning, infrastructure investment, environment protection, sustainable design and community development strategies.
Townsville City Council invited residents to participate and have their say on the Liveability Strategy. Community consultation took place from 11 December 2019 to 28 January 2020.
Community feedback helped to shape the final version of this document ahead of its adoption.
Townsville Liveability Barometer
The Townsville Liveability Barometer, developed under the Smart City Strategy, is to be used to monitor performance in achieving the liveability goals outlined within this strategy. The Liveability Barometer is a tool which measures and benchmarks liveability indicators relevant to our city via three dials of measure: National Indicators, Community Values and Local Indicators. Evidence-informed planning and better monitoring of local government policy and projects can assist in assessing progress towards maintaining and strengthening the liveability of our city.
The Barometer is a virtual and open data source accessed through the Townsville Dashboard which supports the Open Government data principles.
Liveability Strategy 2020-2024 (PDF 2.2 MB)
This strategy seeks to strengthen Townsville’s liveability assets and improve Townsville’s liveability challenges through a comprehensive and citizen-centric approach.
Townsville Liveability Study 2020 Report (PDF 10.1 MB)
Conducted during September and October 2020.
Gulliver Livability Report (PDF 5.6 MB)
Conducted during June 2020 to reveal changes in community values and neighbourhood performance during the pandemic.
Townsville City Council Community Insights Report (PDF 7.3 MB)
Reporting the Liveability Study conducted during April and May 2019.
PX Assessment Neighbourhood - Gulliver May 2019 (PDF 414.7 KB)
Gulliver 2019 Neighbourhood Satisfaction Assessment report.
PX Assessment Neighbourhood - Aitkenvale May 2019 (PDF 414.3 KB)
Aitkenvale 2019 Neighbourhood Satisfaction Assessment report.
PX Assessment Neighbourhood - North Ward May 2019 (PDF 384.7 KB)
North Ward 2019 Neighbourhood Satisfaction Assessment report.
PX Assessment Neighbourhood - Thuringowa Central May 2019 (PDF 405.6 KB)
Thuringowa Central 2019 Neighbourhood Satisfaction Assessment report.
PX Assessment Neighbourhood - Townsville City May 2019 (PDF 408.4 KB)
Townsville CBD 2019 Neighbourhood Satisfaction Assessment report.