Townsville City Council is committed to fostering a safe and healthy workplace for all its employees and creating an environment where staff who may be experiencing Domestic and Family Violence (DFV) are supported.
Council recognises we not only have a key role to play in supporting our employees, but also in educating and informing our community of services available.
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Computers store information about the websites you visit. That means bills you pay and purchases you make are tracked, and messages or emails can be found and read. You should always consider that a computer might be monitored when you use it and be careful with what you send others or post online.
Safe computers can be found at your local library, Internet cafe, shelter or workplace; avoid using shared home computers or your phone when researching things like travel plans, housing options, legal issues, and safety plans. Using safe browsing practices like privacy mode (in browsers) or using a VPN, can help prevent abusive partners from tracking your Internet history.
1800 RESPECT has a mobile app called Daisy, which can be used wherever you are in Australia and can link you to a range of support services. For more information on this mobile app and other mobile safety apps, visit 1800 RESPECT.
Domestic violence rates are a significant concern in Townsville, with many individuals and families affected. There is a need for effective support services and prevention strategies to address this issue and protect vulnerable community members.
The Red Rose Foundation launched the Red Bench Project to build a permanent reminder that domestic violence occurs within all of our communities.
Townsville City Council and Zonta Townsville Inc collaborated to create awareness and support signs for all Council owned public toilets.
The signs detailing services available for people experiencing DFV have been installed in over 180 public toilets to date, with many more businesses agreeing to join the campaign in the future.
If you or someone you know is experiencing domestic or family violence please reach out to one of the following support services.
In emergency or life threatening situations, call Triple Zero (000) for Police, Fire or Ambulance. This could be if someone is seriously injured or in need of urgent medical help, your life or property is in danger right now, or you've just witnessed a serious accident or crime.
If you or someone you know has experienced sexual assault, you can call 000 at any time.
If you are d/Deaf, hard of hearing and/or have a speech impairment, you can also make a call to emergency services through the National Relay Service (NRS).
Compass – guiding action on elder abuse brings together the best resources and information on this issue from across the country. Funded by the Australian Government and developed by EAAA, Compass is designed to improve community awareness of elder abuse and access to information.
Flora House and Elsie House are safe places for women and children escaping domestic and family violence, in a home-like environment.
These facilities provide access to support services, including a child counsellor and case managers who help individuals and families to navigate the court and legal system, and more.
Elsie House is Townsville’s only shelter specifically for Aboriginal and Torres Strait Islander women and children.
Kids Helpline is a free and confidential 24/7 phone and online chat counselling service for kids, teens, young people, and the adults who care about them.
Anonymous and free LGBTIQ+ peer support and referral for people in Australia wanting to talk about sexuality, gender, bodies, feelings or relationships.
Phone: 1800 184 527 (Every day from 3pm to midnight)
Co-ordinated response service, specialist detectives, support workers, forensic examiners and medical professionals.
If you or someone you know has experienced sexual assault you can call 000 at any time. If it is an emergency, you can attend your local police station or present to a hospital emergency department.
Phone: 07 4759 9743 (Sexual Crimes Unit, 24 hours)
Phone: 07 4775 7555 (Sexual Assault Support Service)
Phone: 07 4433 1111 (Townsville University Hospital)
More information is available on the SART website.
Supports criminalised women and girls, and their children, both inside and outside prison with specialised programs and support, including sexual assault counselling.
