Domestic and Family Violence Awareness
Townsville City Council is committed to fostering a safe and healthy workplace for all of its employees and creating an environment where staff who may be experiencing Domestic and Family Violence (DFV) are supported. We are standing up, speaking out and taking action to end all forms of DFV and are a proud White Ribbon Accredited Workplace.
White Ribbon Australia is a part of a global social movement working to eliminate gendered based violence, striving for an Australian society where all people are safe, including in our workplaces. The White Ribbon Australia Workplace Accreditation Program is internationally recognised and to date has reached more than 600,000 employees nationally. White Ribbon Australia is a part of a global social movement working to eliminate gendered based violence, striving for an Australian society where all people are safe, including in our workplaces.
The White Ribbon Australia Workplace Accreditation Program recognises businesses that integrate violence prevention into their business practice. There are a number of criteria that each business is required to complete along with submissions of evidence to gain this accreditation. The program involves a commitment from Council to address issues of gendered based violence and sexual harassment, both at Council and in the wider community.
Council recognises we not only have a key role to play in supporting our employees, but also in educating and informing our community of services available.
Read the White Ribbon Accreditation media release here.
Red Bench Project
The Red Rose Foundation launched the Red Bench Project to build a permanent reminder that domestic violence occurs within all of our communities.
For more information and locations visit our Red Bench Project page.
Townsville says NO to domestic and family violence
Signs to combat violence/Behind Closed Doors
Townsville City Council and Zonta Townsville Inc have collaborated to create awareness and support signs for all Council owned public Toilets. The signs detailing services available for people experiencing DFV have been installed in over 180 public toilets to date, with many more businesses agreeing to join the campaign in the future.
Community Safety Plan
The Community Safety Plan 2019-2020 was endorsed at a Full Council meeting on 27 August 2019. The objective of the Plan is to bring together existing programs, identify trends and issues in the community and develop appropriate responses to maintain public safety.
Council’s White Ribbon Workplace Accreditation has been incorporated into its Community Safety Plan. Providing support to staff through its Employee Assistance Program (EAP), rolling out strategies and policies regarding DFV and continued awareness campaigns that demonstrate the commitment Council are making to stand up, speak out, take action and end all forms of family violence.
- View 2019/20 Budget – Community safety top priority in 2019/20 Budget media release
- View Plan puts spotlight on community safety media release 28 August 2019
Computers store information about the websites you visit. That means bills you pay and purchases you make are tracked, and messages or emails can be found and read. You should always consider that a computer might be monitored when you use it and be careful with what you send others or post online.
Safe computers can be found at your local library, Internet cafe, shelter or workplace; avoid using shared home computers or your phone when researching things like travel plans, housing options, legal issues, and safety plans. Using safe browsing practices like privacy mode (in browsers) or using a VPN, can help prevent abusive partners from tracking your Internet history.
For more information on browsing safely, visit the eSafety Commissioner website.
1800 RESPECT has a mobile app called Daisy, which can be used wherever you are in Australia and can link you to a range of support services. For more information on this mobile app and other mobile safety apps, visit 1800 RESPECT.
If you or someone you know is experiencing domestic or family violence please reach out to one of the following support services:
* denotes 24 hour support service
If the situation is an emergency call 000
24 hour Domestic Violence Helpline
1800 811 811
A free and confidential telephone counselling, referral and support service especially set up for men.
1800 600 636
24 hour sexual assault & domestic violence counselling.
1800 737 732
NQ Domestic Violence Resource Service
Crises intervention, safety planning, court support and counselling.
Domestic violence counselling, case management, referral following sexual assault and family violence.
Flora House Women’s Shelter (Yumba Meta)*
Case management, safety planning, court support and counselling for Aboriginal and Torres Strait Islander individuals and families.
Assistance, information and counselling to help men who use family violence.
1300 766 491
Sexual Assault Response Team (SART)*
24 hour co-ordinated response service, specialist detectives, support workers, forensic examiners and medical professionals.
Present to Townsville University Hospital or a Police Station
Free legal advice.
Confidential counselling, referral and support for men.
1300 789 978
Wee Care Residential Service (Althea Projects)*
Crises/Emergency Care for young children.
Counselling Services for individuals and families.
Townsville Sexual Health Services
Free sexual and reproductive health clinic.
13 11 14
1800 551 800
LGBTQI+ online support.
Aboriginal and Torres Strait Islander Women’s Legal Services
Free legal advice and court representation
Free legal advice
Information and advice for victims of crime, and financial assistance
1300 546 587
Townsville Aboriginal and Islander Health Service
Women’s business, family support service, family wellbeing
Short term crisis accommodation and support for women and children experiencing domestic and family violence
4791 4010 or
Specialised programs and support, including sexual assault counselling
Community Gro, Upper Ross Community Centre
Family wellbeing and crisis support, referrals and advocacy
Elder Abuse Hotline* (message service)
1300 651 192
Translating and Interpreting Services*