Recovery Information

It’s important to understand that recovery may be experienced differently by everyone. Returning to normality after a disaster may be quick, or difficult and prolonged.

Following a disaster event, the Local Disaster Management Group will convene its Local Recovery and Resilience Sub Group to:

  • Ensure people's wellbeing and support resilience;
  • Rebuild essential infrastructure;
  • Help local economic recovery; and,
  • Rehabilitate the natural environment.

Recovering from a disaster is usually a gradual process. Safety is a primary issue, as are mental and physical wellbeing. If assistance is available, knowing how to access it makes the process faster and less stressful. This section offers some general advice on steps to take after disaster strikes in order to begin getting your home, your community and your life back to normal.

Monsoonal Recovery Supports

For people experiencing difficulties following the 2019 monsoonal event the following supports are still available:

Wellbeing Supports

Wellbeing support are still available for people affected by the monsoonal event.

  • The Townsville Hospital and Health Service Disaster Recovery Team support anyone either directly impacted by the 2019 monsoonal event (e.g. people flooded, displaced or traumatised by the event) as well as people indirectly affected (e.g. those who have, or continue to help and support others affected, small business owners, volunteers etc).
  • The Team provide specialist approaches, education, linking to other services and supports to assist people in overcoming the ongoing distress and negative impact on their wellbeing.

  • Kids Helpline Flood Information (PDF)

Built Environment

Our crews are busily repairing our road networks, sewers and water pipes, you can assist us maintaining our city by downloading one of the apps below or completing our online Report a Problem Form.


A natural disaster can affect your business in many ways. This section will focus on providing avenues and support for the affected businesses of Townsville.


After a flood disaster environmental recovery includes the restoration and regeneration of biodiversity (species and plants) and ecosystems, natural resources and environmental infrastructure. It also includes the management of environmental health, waste, contamination and pollution, and hazardous materials.