Recovery Information

It’s important to understand that recovery may be experienced differently by everyone. Returning to normality after a disaster may be quick, or difficult and prolonged.

Following a disaster event, the Local Disaster Management Group will convene its Local Recovery and Resilience Sub Group to:

  • Ensure people's wellbeing and support resilience;
  • Rebuild essential infrastructure;
  • Help local economic recovery; and,
  • Rehabilitate the natural environment.

Recovering from a disaster is usually a gradual process. Safety is a primary issue, as are mental and physical wellbeing. If assistance is available, knowing how to access it makes the process faster and less stressful. This section offers some general advice on steps to take after disaster strikes in order to begin getting your home, your community and your life back to normal.

Built Environment

Our crews are busily repairing our road networks, sewers and water pipes, you can assist us maintaining our city by downloading one of the apps below or completing our online Report a Problem Form.


A natural disaster can affect your business in many ways. This section will focus on providing avenues and support for the affected businesses of Townsville.


After a flood disaster environmental recovery includes the restoration and regeneration of biodiversity (species and plants) and ecosystems, natural resources and environmental infrastructure. It also includes the management of environmental health, waste, contamination and pollution, and hazardous materials.