Lost & Found Pets
Animal Care and Adoption Centre
If you have found a stray or wandering animal and want to report this to Council, please contact us on 13 48 10. Alternatively, if it is safe to do so, Council encourages members of the public to hand over stray animals at the Animal Care and Adoption Centre during opening hours.
Lost or missing your pet? We may be able to help you!
Keep checking here. Any stray animal found and brought to the Animal Care and Adoption Centre is uploaded here within 24 hours.
Contact & Opening Hours
- Monday to Friday: 9am to 3:30pm
- Saturday: 9am to 2pm
- Sunday: Closed
- Public Holidays: Closed
The Animal Care and Adoption Centre is located at 69 Tompkins Road, Shaw.
Visits are by appointment only.
To book an appointment to view, or retrieve, a missing animal, please phone 07 4727 8371 or 0457 769 362.
Reclaiming your Pet
To retrieve a missing animal in Council’s care, we must be contacted within five (5) days from the date found.
What you need to know:
- Identification and proof of ownership are required.
- Unregistered dogs and cats cannot be released until registration and approval is completed.
- Release fees may apply (see the Animal Management Fees and Charges for details).
- Payment is by EFTPOS only.
All animals will be held for up to five (5) days from the date they are found to allow owners the opportunity to reclaim them. Animals not collected within the reclaim period will be assessed for rehoming suitability through the Animal Care and Adoption Centre.
Recovery Roadshow
Council is taking recovery support on the road, with a series of community events planned across some of our region’s more remote communities. Connected communities recover better - let’s do it together.
12 Days of Young Artists Competition
Calling all young artists! Entries are now open for Townsville City Council’s 12 Days of Young Artists Competition. Students from Prep to Grade 12 are invited to share their vision of Christmas in Townsville. Entries close 18 October.
Capital Works Program
To keep Townsville growing, Council is actively involved in the delivery of projects to provide vital infrastructure and exciting development opportunities.
Entries are now open for Strand Ephemera 2027
Artists are invited to submit concepts that will form the North’s premier pop-up public art festival. Spark imagination and wonder, with artworks that celebrate Queensland’s unique stories – creating connection and lasting inspiration. Entries close: 10am, Tuesday 3 November 2026.
Community Sentiment Survey
Council’s Community Sentiment Survey is a city-wide survey that gives community members the opportunity to tell Council what is working well, what needs improvement and what matters most to them. The survey closes 30 October 2026.