Lost & Found Pets
Animal Care and Adoption Centre
If you have found a stray or wandering animal and want to report this to Council, please contact us on 13 48 10. Alternatively, if it is safe to do so, Council encourages members of the public to hand over stray animals at the Animal Care and Adoption Centre during opening hours.
Lost or missing your pet? We may be able to help you!
Keep checking here. Any stray animal found and brought to the Animal Care and Adoption Centre is uploaded here within 24 hours.
Contact & Opening Hours
- Monday to Friday: 9am to 3:30pm
- Saturday: 9am to 2pm
- Sunday: Closed
- Public Holidays: Closed
The Animal Care and Adoption Centre is located at 69 Tompkins Road, Shaw.
Visits are by appointment only.
To book an appointment to view, or retrieve, a missing animal, please phone 07 4727 8371 or 0457 769 362.
Reclaiming your Pet
To retrieve a missing animal in Council’s care, we must be contacted within five days from the date found.
What you need to know:
- Identification and proof of ownership are required.
- Unregistered dogs and cats cannot be released until registration and approval is completed.
- Release fees may apply (see the Animal Management Fees and Charges for details).
- Payment is by EFTPOS only.
Animals not collected after 5 days from the date the animal was found will be tested for rehoming suitability through the Animal Care and Adoption Centre.
School Holiday Guide - Call for Submissions
Submissions are now open for Council’s digital School Holiday Guide: June/July edition. Register your low or no cost activity for FREE by 31 May.
Eco Fiesta 2026
A free community celebration of sustainability and native birds at Anderson Gardens.
North Queensland Ceramic Awards - Call for artists
The biennial North Qld Ceramic Awards return in 2026. The awards display the diversity of ceramic art currently being produced in Australia, attracting a high calibre of entries from local and national artists. Entries are now open.
Capital Works Program
To keep Townsville growing, Council is actively involved in the delivery of projects to provide vital infrastructure and exciting development opportunities.
Regional Recycled Art Competition
Transforming waste into wonder! Create an artwork made from recycled or repurposed materials that reflects the theme Sky, Earth & Sea, giving everyday items a second life.