Lost & Found Pets
Animal Care and Adoption Centre
If you have found a stray or wandering animal and want to report this to Council, please contact us on 13 48 10. Alternatively, if it is safe to do so, Council encourages members of the public to hand over stray animals at the Animal Care and Adoption Centre during opening hours.
Lost or missing your pet? We may be able to help you!
Keep checking here. Any stray animal found and brought to the Animal Care and Adoption Centre is uploaded here within 24 hours.
Contact & Opening Hours
- Monday to Friday: 9am to 3:30pm
- Saturday: 9am to 2pm
- Sunday: Closed
- Public Holidays: Closed
The Animal Care and Adoption Centre is located at 69 Tompkins Road, Shaw.
Visits are by appointment only.
To book an appointment to view, or retrieve, a missing animal, please phone 07 4727 8371 or 0457 769 362.
Reclaiming your Pet
To retrieve a missing animal in Council’s care, we must be contacted within five (5) days from the date found.
What you need to know:
- Identification and proof of ownership are required.
- Unregistered dogs and cats cannot be released until registration and approval is completed.
- Release fees may apply (see the Animal Management Fees and Charges for details).
- Payment is by EFTPOS only.
All animals will be held for up to five (5) days from the date they are found to allow owners the opportunity to reclaim them. Animals not collected within the reclaim period will be assessed for rehoming suitability through the Animal Care and Adoption Centre.
Get Ready Townsville
Get Ready Townsville is back with a new date this year. Join us on Saturday 10 October from 3-6pm at Riverway. It's a free event packed with practical tips to prepare for cyclones, floods, bushfires and more.
Score your Fur-ever sidekick
Score your fur-ever sidekick at the Animal Care and Adoption Centre! Adopt for less with 50% off dog and cat adoptions until Saturday 26 September 2026. Check out what animals are available for adoption.
Kerbside Collection & Tip Voucher Program
Eligible residential properties have the flexibility of choosing between one free kerbside hard waste collection or two free tip vouchers each financial year. Making your choice is easy, apply online at any time.
Community Activation Grants
Are you a not-for-profit or auspice organisation with big ideas for our community? Applications are now open for Council’s Community Activation Grants, offering cash funding or in-kind support to help bring your community projects to life. Apply now!
Capital Works Program
To keep Townsville growing, Council is actively involved in the delivery of projects to provide vital infrastructure and exciting development opportunities.