Lost & Found Pets
Animal Care and Adoption Centre
If you have found a stray or wandering animal and want to report this to Council, please contact us on 13 48 10. Alternatively, if it is safe to do so, Council encourages members of the public to hand over stray animals at the Animal Care and Adoption Centre during opening hours.
Lost or missing your pet? We may be able to help you!
Keep checking here. Any stray animal found and brought to the Animal Care and Adoption Centre is uploaded here within 24 hours.
Contact & Opening Hours
- Monday to Friday: 9am to 3:30pm
- Saturday: 9am to 2pm
- Sunday: Closed
- Public Holidays: Closed
The Animal Care and Adoption Centre is located at 69 Tompkins Road, Shaw.
Visits are by appointment only.
To book an appointment to view, or retrieve, a missing animal, please phone 07 4727 8371 or 0457 769 362.
Reclaiming your Pet
To retrieve a missing animal in Council’s care, we must be contacted within five (5) days from the date found.
What you need to know:
- Identification and proof of ownership are required.
- Unregistered dogs and cats cannot be released until registration and approval is completed.
- Release fees may apply (see the Animal Management Fees and Charges for details).
- Payment is by EFTPOS only.
All animals will be held for up to five (5) days from the date they are found to allow owners the opportunity to reclaim them. Animals not collected within the reclaim period will be assessed for rehoming suitability through the Animal Care and Adoption Centre.
Are you fuelling the fire?
Bushfire season is here, and it’s up to all of us to reduce the risk. Clear debris and long grass around your home and fence line, remove fire-hazardous materials, and always check for fire bans before lighting up. Let’s work together to keep our community safe.
Calamity Jane
Saddle up for Calamity Jane as it brings the Wild West to Townsville Civic Theatre on 9 and 10 October in a bold reimagining of the classic musical, featuring all your favourite songs, including Secret Love and The Black Hills of Dakota.
Capital Works Program
To keep Townsville growing, Council is actively involved in the delivery of projects to provide vital infrastructure and exciting development opportunities.
Get Ready Townsville
Get Ready Townsville is back with a new date this year. Join us on Saturday 10 October from 3-6pm at Riverway. It's a free event packed with practical tips to prepare for cyclones, floods, bushfires and more.
City Activation and Housing Incentive Policy
The new City Activation and Housing Incentive Policy is designed to spark investment, activate development and bring fresh energy to our city and suburbs. Council is backing projects that increase housing, enhance our CBD and bring new ideas to life.