Missing Pets
Animal Care and Adoption Centre
Lost or missing your pet? We may be able to help you!
Keep checking here. Any stray animal found and brought to the Animal Care and Adoption Centre is uploaded here within 24 hours.
Contact
Our business hours are:
- Monday to Friday: 9am to 3:30pm
- Saturday: 9am to 2pm
- Sunday: Closed
- Public Holidays: Closed
The Animal Care and Adoption Centre is located at 69 Tompkins Road, Shaw.
Visits are by appointment only.
To book an appointment to view, or retrieve, a missing animal, please phone 07 4727 8371 or 0457 769 362.
If you have found a stray or wandering animal and want to report this to Council, please contact us on 13 48 10.
Reclaiming your Pet
To retrieve a missing animal in Council’s care, we must be contacted within five days from the date found.
What you need to know:
- Identification and proof of ownership are required.
- Unregistered dogs and cats cannot be released until registration and approval is completed.
- Release fees may apply (see the Animal Management Fees and Charges for details).
- Payment is by EFTPOS only.
Animals not collected after 5 days from the date the animal was found will be tested for rehoming suitability through the Animal Care and Adoption Centre.
Amped Up Art
Schools, sporting clubs, and community groups are invited to design and paint murals on selected Ergon power boxes. Help us tackle graffiti with creativity!
Capital Works Program
To keep Townsville growing, Council is actively involved in the delivery of projects to provide vital infrastructure and exciting development opportunities.
RADF Round 2 2025/26 Applications Open
Calling all local artists, organisations, and creative businesses! You could be eligible for a RADF grant to help bring your ideas to life.
Seeds to Success
Introduce your students to sustainable gardening, the benefits of native plants and growing local food while reducing food waste with our new Seeds to Success initiative.
Payments Made Your Way
Pay rates your way this notice period, with options to pay online and by phone. Having trouble paying in full? Request a payment plan to pay by instalments.