Lost & Found Pets
Animal Care and Adoption Centre
If you have found a stray or wandering animal and want to report this to Council, please contact us on 13 48 10. Alternatively, if it is safe to do so, Council encourages members of the public to hand over stray animals at the Animal Care and Adoption Centre during opening hours.
Lost or missing your pet? We may be able to help you!
Keep checking here. Any stray animal found and brought to the Animal Care and Adoption Centre is uploaded here within 24 hours.
Contact & Opening Hours
- Monday to Friday: 9am to 3:30pm
- Saturday: 9am to 2pm
- Sunday: Closed
- Public Holidays: Closed
The Animal Care and Adoption Centre is located at 69 Tompkins Road, Shaw.
Visits are by appointment only.
To book an appointment to view, or retrieve, a missing animal, please phone 07 4727 8371 or 0457 769 362.
Reclaiming your Pet
To retrieve a missing animal in Council’s care, we must be contacted within five days from the date found.
What you need to know:
- Identification and proof of ownership are required.
- Unregistered dogs and cats cannot be released until registration and approval is completed.
- Release fees may apply (see the Animal Management Fees and Charges for details).
- Payment is by EFTPOS only.
Animals not collected after 5 days from the date the animal was found will be tested for rehoming suitability through the Animal Care and Adoption Centre.
AusAlert National Test
AusAlert will be ready to use in October, but before it launches, the system needs to be tested across Australia. On Monday 27 July 2026 at 2pm, a test alert will be sent to your mobile device.
Capital Works Program
To keep Townsville growing, Council is actively involved in the delivery of projects to provide vital infrastructure and exciting development opportunities.
Sort and Save
Next trip to the tip save time, money and the environment. Sort it, save it.
North Queensland Ceramic Awards - Call for Artists
The awards attract a high calibre of local and national entries, with competitors vying for the acquisitive $10,000 City of Townsville Art Collection Award and a $1,000 People’s Choice Award. Entries close 5pm on Tuesday 7 July 2026.
Are You a Loo Legend?
Find out if you’re a Rookie Flusher, a Drain Defender, or the Ultimate Loo Legend. Think you’ve mastered the art of flushing? Take the quiz and put your knowledge to the test.