Lost & Found Pets
Animal Care and Adoption Centre
If you have found a stray or wandering animal and want to report this to Council, please contact us on 13 48 10. Alternatively, if it is safe to do so, Council encourages members of the public to hand over stray animals at the Animal Care and Adoption Centre during opening hours.
Lost or missing your pet? We may be able to help you!
Keep checking here. Any stray animal found and brought to the Animal Care and Adoption Centre is uploaded here within 24 hours.
Contact & Opening Hours
- Monday to Friday: 9am to 3:30pm
- Saturday: 9am to 2pm
- Sunday: Closed
- Public Holidays: Closed
The Animal Care and Adoption Centre is located at 69 Tompkins Road, Shaw.
Visits are by appointment only.
To book an appointment to view, or retrieve, a missing animal, please phone 07 4727 8371 or 0457 769 362.
Reclaiming your Pet
To retrieve a missing animal in Council’s care, we must be contacted within five days from the date found.
What you need to know:
- Identification and proof of ownership are required.
- Unregistered dogs and cats cannot be released until registration and approval is completed.
- Release fees may apply (see the Animal Management Fees and Charges for details).
- Payment is by EFTPOS only.
Animals not collected after 5 days from the date the animal was found will be tested for rehoming suitability through the Animal Care and Adoption Centre.
Kerbside Collection & Tip Vouchers Program
Eligible residential properties have the flexibility of choosing between one free kerbside hard waste collection or two free tip vouchers each financial year. Making your choice is easy, apply online at any time.
Capital Works Program
To keep Townsville growing, Council is actively involved in the delivery of projects to provide vital infrastructure and exciting development opportunities.
Horizon - Bangarra Dance Theatre
Step into a sacred realm between sea and sky when Bangarra Dance Theatre brings Horizon to Townsville for one night only. Book your tickets today at TicketShop.
Term 3 First 5 Forever Program
Something new is coming for our littlest library lovers. From the start of Term 3 (July - September), we’re refreshing our early years programs to bring you even more ways to talk, read, sing and play.
Entries are now open for Strand Ephemera 2027!
Artists are invited to submit concepts that will form the North’s premier pop-up public art festival. Spark imagination and wonder, with artworks that celebrate Queensland’s unique stories – creating connection and lasting inspiration. Entries close: 10am, Tuesday 3 November 2026.