Forms & Permits

Animal Care and Adoption Centre volunteer registration (online)

The Animal Care and Adoption Centre welcomes volunteers to help with general animal care tasks. Use this form to tell us your availability and the type of tasks you’d like to help us with.

Animal Care and Adoption Centre volunteer registration (PDF 192.9 KB)

The Animal Care and Adoption Centre welcomes volunteers to help with general animal care tasks. Use this form to tell us your availability and the type of tasks you’d like to help us with.

Cat approval application (online)

Online form - You need approval to keep a cat. This application is for approval to keep one to two cats per property.

Cat approval application (PDF 128.9 KB)

You need approval to keep a cat. This application is for approval to keep one to two cats per property.

Cat approval - three to six cats application (PDF 624.4 KB)

You need approval to keep a cat. This application is to seek approval to keep between three to six cats on a property over 400m².

Cat approval - up to six cats on properties 4,000m² or greater application (PDF 191.0 KB)

You need approval to keep a cat. This application is to seek approval for the keeping of up to six cats on a property 4,000m² or greater.

Cat details form (PDF 85.6 KB)

This form is to be used when you need to give Council additional cat details.

Change of animal registration details (online)

Online form - Make a change to the details of your animal registration, e.g. if you have changed address, desexed your dog, or your dog or cat has died.

Change of animal registration details (Printable PDF) (PDF 609.4 KB)

Printable PDF - Make a change to the details of your animal registration, e.g. if you have changed address, desexed your dog, or your dog or cat has died.

Change of animal registration ownership (PDF 127.3 KB)

Let us know about the change of ownership of an animal, whether you are a new owner or the previous owner.

Conduct a kennel or cattery application (PDF 666.0 KB)

If you wish to keep more than four dogs or more than six cats, you will need approval for a kennel or cattery. This form is also to renew your current kennel or cattery approval.
Please Note: You will be required to complete a Cat and/or Dog Details form.

Dog registration application (PDF 129.7 KB)

Registration form for new dog registrations. All dogs must be registered with Council.

Dog registration application (online)

Online registration form for new dog registrations. All dogs must be registered with Council.

Dog approval - three or four dogs application (PDF 606.7 KB)

You need approval from Council in order to keep three to four dogs on your property.

Large bird approval application (PDF 620.9 KB)

Council approval is required for the keeping of up to one large bird (Cockatoo, Galah, other bird of similar size, Peacock or Peahen) on properties less than 4000m².

Request for refund application (PDF 641.2 KB)

Use this form to apply for a partial refund of dog registration fees and business licences in certain circumstances.

Form 1 - Reserve a grave/site application (PDF 100.4 KB)

Application to reserve a grave/site at Belgian Gardens Cemetery. (Must also complete "Internment consent application" if the reserve and interment is to occur simultaneously.)

Form 2 - Interment consent application (PDF 191.0 KB)

Interment Consent application form. (Must also be completed with "Reserve a grave/site application" if the reserve and interment is to occur simultaneously.)

Form 3 - Traditional burial acknowledgement (PDF 1.6 MB)

The Traditional Burial Acknowledgement applies when a family requests to backfill a grave in accordance to their tradition.

Form 4 - Monument construction permit (PDF 167.9 KB)

To be completed when applying for the construction of a Plaque with base on Lawn area, Headstone, kerb and ledger/or concrete top or other monument.

Form 5 - Right of burial transfer application (PDF 129.3 KB)

Right of Burial Application form to transfer certificate of grave/site.

Form 6 - Grave/site surrender application (PDF 102.8 KB)

To be completed by right of burial holder and applies to unused plots only.

Form 7 - Exhumation application (PDF 215.1 KB)

This is an application for the exhumation of a Deceased person’s body or their cremated ashes in a Townsville City Council controlled Cemetery.

Access to a Local Government controlled area application (PDF 310.7 KB)

To ensure the safe access and egress to private property over a Local Government controlled area. Before you can access a Local Government controlled area with a motor vehicle, you must complete and submit this application to be assessed in accordance with Subordinate Local Law 1.18 (Bringing or Driving a Motor Vehicle onto a Local Government Controlled Area) 2011.

Commercial approval application

Businesses applying to use Council land for a commercial activity are required to complete this form. Please ensure you submit a completed Commercial Permit Risk Assessment Form and any other relevant documentation such as a Certificate of Currency for Public Liability Insurance for the amount of $20 million with Townsville City Council listed as an interested party and other certificates, permits or licences that are relevant to your proposed commercial activity.

Council licensing of Commercials Permits is crucial for several reasons:

• to minimise the impact generated by organised commercial activities on public open space, beaches, park assets


• to ensure equitable access to limited public space and beaches


• to regulate the activities of organised groups, including concerns regarding public liability and occupational health and safety


• to strike a balance between the needs of commercial activities on open spaces and those of local residents and visitors.

The current Fees and Charges for Commercial Approvals are available in Part 5.I -  Full Schedule of Council Fees and Charges.

Please note: If your proposed location is on a state-controlled road, you will need to obtain approval from the Department of Main Roads (DTMR).

If you have any questions regarding this Commercial Permit Application or proposed locations, please contact Townsville City Council on 13 48 10 or CommercialPermits@townsville.qld.gov.au.

Commercial permit risk assessment form (DOC 253.5 KB)

This form is to be completed with the application form - Commercial Use of Local Government Controlled Areas & Roads

Commercial filming permit application (PDF 410.9 KB)

Our free permit application process is designed to facilitate and promote commercial filming activity. Please read through the application form prior to submitting, as your application may require supporting documentation such as traffic control permits, public liability insurance policy and CASA certification.

• Filming on private land: filming on privately owned land is at the discretion of the land owner.
  


• Filming on state and federal government land and roads: the appropriate permits need to be sourced from the relevant state and federal government authorities.
  

If you are a student, not-for-profit organisation or community group, you are not required to apply for a commercial film permit, but you are required to source permission.

Lighting permit application and information sheet (PDF 1.2 MB)

There is no charge to apply to install bud lights (fairy lights) in Council trees in the public adjacent to commercial premises. The form includes information on technical requirements.

Complaints form (PDF 134.8 KB)

If you are dissatisfied about the service delivery, services, decisions or actions of Council or its staff and would like to lodge a complaint, simply fill out this form and send it to the Chief Executive Officer.

Incident report form - letter of demand (PDF 109.8 KB)

If you have suffered personal injury and believe that council is liable, please complete and submit.

Petition to Townsville City Council form (PDF 31.5 KB)

A petition is a formal, written request, signed by a minimum of ten persons, presented to council regarding any matter of community interest or requesting council to take action.
For more information visit our Petitions page.

Amend environmental authority application (PDF 619.8 KB)

This is the approved form to be used when applying to amend an environmental authority (EA) for which Townsville City Council is the administering authority.

Annual return form (PDF 608.6 KB)

This form must be completed and submitted to Townsville City Council each year by the holder of the environmental authority (EA).

Environmental authority application (PDF 616.4 KB)

This is the approved form to apply for an environmental authority (EA) for a prescribed environmentally relevant activity (ERA) for which Townsville City Council is the administering authority.

Request for refund application (PDF 641.2 KB)

Use this form to apply for a partial refund of dog registration fees and business licences in certain circumstances.

Surrender an environmental authority application (PDF 612.5 KB)

This is the approved form to be used for applications requesting surrender of an environmental authority (EA) under sections 257 and 265 of the Environmental Protection Act 1994 for which Townsville City Council is the administering authority.

Suspend environmental authority application (PDF 617.0 KB)

This is the approved form to be used under section 284A of the Environmental Protection Act 1994 for the holder of an environmental authority (EA) to request a suspension of that EA for which Townsville City Council is the administering authority.

Transfer environmental authority application (PDF 619.8 KB)

This is the approved form to apply to transfer all or part of an environmental authority (EA) for a prescribed environmentally relevant activity (ERA) for which Townsville City Council is the administering authority.

Busking information sheet and permit (online)

Council encourages busking in the city's public places provided that the busking is conducted in a way that does not unreasonably impact upon others.

Request for a Letter of No Objection

This form is used to apply for a letter of no objection (LONO) when a special event / intended works requires a temporary change to traffic conditions. This application is for the assessment of the traffic impact only.

Risk assessment form (PDF 166.5 KB)

This form is to be completed by all individuals, organisations or groups applying to participate at a Townsville City Council Event, who do not have their own Public Liability Insurance.

Credit application (PDF 153.2 KB)

The responsibility of providing the credit references rests with the applicant, and credit terms cannot be provided until all the necessary information has been received and evaluated.

Direct Debit Application (online)

This agreement is between the Direct Debit User (Townsville City Council User ID 207492) and you (the customer) and should be read in conjunction with the Direct Debit Request (DDR) form.

Direct Debit application (PDF 112.9 KB)

This agreement is between the Direct Debit User (Townsville City Council User ID 207492) and you (the customer) and should be read in conjunction with the Direct Debit Request (DDR) form.

Disconnection or installation of pedestal (toilet)

Use this form to advise Townsville City Council when pedestals are installed or disconnected from an existing commercial property.

General Rate & Utility Charges Concession (online)

Council will consider providing assistance to not-for-profit and charitable community organisations using the rate exemption provision under section 93(3)(i) of the Local Government Act 2009.

General Rates & Utility Charges Concession application (PDF 31.7 KB)

Council will consider providing assistance to not-for-profit and charitable community organisations using the rate exemption provision under section 93(3)(i) of the Local Government Act 2009.

Hardship Concession application (PDF 42.4 KB)

If you have been severely impacted by hardship circumstances and are experiencing financial difficulties, please fill out this application form.

Owner Occupied Statement (PDF 62.0 KB)

Council offers a different rating category to ratepayers who own and occupy a property as their principal place of residence. For details of this please refer to the Schedule of Rates and Charges.

Owner Occupied Statement (online)

Council offers a different rating category to ratepayers who own and occupy a property as their principal place of residence. For details of this please refer to the Schedule of Rates and Charges.

Payment plan application (online)

A Payment Plan is an agreement between the ratepayer and council that allows for the payment of the outstanding rates and charges to be made by regular installments, over an agreed period of time.

Payment plan application (PDF 312.0 KB)

A Payment Plan is an agreement between the ratepayer and council that allows for the payment of the outstanding rates and charges to be made by regular instalments, over an agreed period of time.

Pension Application Form - Centrelink (PDF 138.2 KB)

Each pensioner registered on the property title must complete a separate application.

Pension Application Form - DVA (PDF 140.5 KB)

Each pensioner registered on the property title must complete a separate application.

Refund/transfer of rates credit application (PDF 220.5 KB)

Use this form to apply for a refund or transfer of rates credit. Please allow 10 working days for your application to be processed.

Flood model request form

Request access to the relevant base-line flood model for your project.

Request for network modelling information form

Request either boundary condition information, or access to a copy of the water and/or sewer network model(s).

Amend food licence application (PDF 608.5 KB)

Use this application to apply for approval to change your existing food licence. Note:If you wish to apply to be a NEW licencee of a currently licensed food business, you must apply for a new food licence.

Certificate of compliance application (PDF 102.4 KB)

If you are considering the purchase of a food business, use this form to apply for a certificate of compliance to determine the food business’s current level of compliance with the Food Act 2006 and Food Standards Code.

Commercial kitchen, mobile food van, licensable non-profit organisations application (online)

This application ONLY applies to commercial kitchens, mobile food vans, and non-profit businesses that sell meals on at least 12 days each financial year. Complete and submit the application at least 30 days before commencement of trade to ensure your application is processed on time.

Commercial kitchen, mobile food van and licencable not-for-profit organisations application (PDF 336.4 KB)

This application ONLY applies to commercial kitchens, mobile food vans, and non-profit businesses that sell meals on at least 12 days each financial year. Complete and submit the application at least 30 days before commencement of trade to ensure your application is processed on time.

Domestic kitchen licence application (online)

This application applies to farm stays, bed and breakfast businesses, or the manufacturing of cakes, biscuits, slices, confectionery or preserves on a small or limited scale in a domestic kitchen (within a residential dwelling). This can include sale from home directly and/or the sale of these food products at markets and fetes. Complete and submit the application at least 30 days before commencement of trade to ensure your application is processed on time.

Domestic kitchen licence application (PDF 642.3 KB)

This application applies to farm stays, bed and breakfast businesses, or the manufacturing of cakes, biscuits, slices, confectionery or preserves on a small or limited scale in a domestic kitchen (within a residential dwelling). This can include sale from home directly and/or the sale of these food products at markets and fetes. Complete and submit the application at least 30 days before commencement of trade to ensure your application is processed on time.

Food safety program accreditation application (PDF 614.8 KB)

This application only applies to those businesses that require a food safety program under the Food Act 2006, or that wish to voluntarily submit a program.

Food safety supervisor application (online)

This application is for a food business that wishes to add, amend or cancel a food safety supervisor for their food licence. It is a requirement in Queensland that the licencee must have a food safety supervisor nominated for the food business who is easily contactable at all times. A business may have more than one food safety supervisor.

Food safety supervisor application (PDF 120.5 KB)

This applications is for a food business that wishes to add, amend or cancel a food safety supervisor for their food licence. It is a requirement in Queensland that the licencee must have a food safety supervisor nominated for the food business who is easily contactable at all times. A business may have more than one food safety supervisor.

Non-profit nomination form - temporary food stall (PDF 621.5 KB)

Use this form if you are a non-profit organisations preparing food at a temporary food stall that does not require a licence (your organisation sells meals on less than 12 days in a financial year). Complete and submit the nomination form at least 30 days before commencement of trade to ensure your application is processed on time.

Request for refund application (PDF 641.2 KB)

Use this form to apply for a partial refund of dog registration fees and business licences in certain circumstances.

Surrender a food licence application (PDF 616.8 KB)

Complete this application form to surrender an existing food licence issued by Townsville City Council under the Food Act 2006.

Temporary food stall licence application (PDF 649.2 KB)

This application is for a licence for either a one off event or for an annual licence and applies to temporary food stalls ONLY. Complete and submit the application at least 30 days before commencement of trade to ensure your applications is processed on time.

Friends of the Galleries

The Friends of the Galleries program offers a range of Membership Categories to suit people’s diverse needs and budgets.

Gallery Services volunteer registration (online)

Townsville Gallery Services welcomes volunteers. Become a regular volunteer at the Galleries for your chance to receive a complimentary Friends of the Gallery Membership.

Cultural Heritage Register add or remove form (PDF 600.7 KB)

Nominate a place or apply to remove a place from Schedule 7, Cultural Heritage Register, in the Townsville City Plan.

Exemption certificate application (PDF 704.9 KB)

In some instances, council may consider development exempt from assessment.

Exemption certificate application (online)

In some instances, Council may consider development exempt from assessment. A PDF form is also available.

Chain of custody (PDF 90.4 KB)

LF-011 Sample chain of custody form.

Information Privacy amendment form (PDF 128.4 KB)

Under the Information Privacy (IP) Act 2009 you have a right to amend your own personal information.

Plea of Guilty (PDF 9.8 KB)

Used when you wish to plead guilty to charges laid down in the summons.

RTI application form (PDF 207.8 KB)

It is recommended that you contact the RTI officer in the relevant agency for assistance and advice before completing and submitting this application form.
The information you are seeking may be already available online, for purchase or by request.

Statutory Declaration (PDF 578.5 KB)

A written statement declared to be true in the presence of an authorised witness. When you sign a statutory declaration, you are declaring that the statements in it are true.

Commercial vehicle permit application (PDF 66.4 KB)

A vehicle may be issued with a commercial vehicle identification label if the vehicle is used for carrying on a business that requires the regular use of loading zones.

Election for court hearing (PDF 106.3 KB)

You have the right to have this matter dealt with by a court. Before making that decision you should obtain legal advice. If you choose this option, you must complete this Election for Court Hearing notification within 28 days of the date of the infringement.

Exceed time-limited parking application (PDF 635.2 KB)

This parking permit allows tradespersons to park continuously in “1P”, “2P” and “4P” parking bays for longer than the advertised maximum time.

Request to waive parking fine (PDF 91.0 KB)

Application to have your parking fine waived.

Resident parking permit application (PDF 348.1 KB)

Residents in Pimlico and North Ward may be eligible to apply for a Resident Parking Permit.

Amend or transfer a higher risk personal appearance services licence (PDF 625.1 KB)

Use this application form to amend or transfer a licence related to higher risk personal appearance services, such as body piercing, tattooing, implanting substances into the skin or scarification.

Higher risk personal appearance service application (PDF 627.6 KB)

Use this application form to apply for a licence to undertake higher risk personal appearance services, such as body piercing, tattooing, implanting substances into the skin or scarification. Complete and submit the application at least 40 days before commencement of trade to ensure your application is processed on time.

Request for refund application (PDF 641.2 KB)

Use this form to apply for a partial refund of dog registration fees and business licences in certain circumstances.

Surrender higher risk personal appearance services licence application (PDF 604.5 KB)

Use this application to surrender your existing higher risk personal appearance services licence.

Building compliance notice application (PDF 611.5 KB)

Apply for a building compliance notice under the Residential Services (Accreditation) Act 2002 - Section 29, to ensure premises being used for residential services accommodation provide suitable standards of health, safety and amenity for residents.

Compliance assessment and Certificate of Compliance application (PDF 706.4 KB)

Complete this form if you require a compliance assessment or a Certificate of Compliance for your development.

Decommissioning a swimming pool or spa form (PDF 596.7 KB)

Pool safety legislation allows pool owners to decommission their swimming pool (including portable spa pools) instead of complying with the pool safety standards. After decommissioning the pool, the owner of the land must notify Council, who will issue an acknowledgement letter. There is no fee for this.
For more information visit our Swimming Pools and Spa page.

Decommissioning a swimming pool or spa form (online)

Pool safety legislation allows pool owners to decommission their swimming pool (including portable spa pools) instead of complying with the pool safety standards. After decommissioning the pool, the owner of the land must notify Council, who will issue an acknowledgement letter. There is no fee for this.
For more information visit our Swimming Pools and Spa page.

Exemption certificate application (online)

In some instances, Council may consider development exempt from assessment. A PDF form is also available.

Exemption certificate application (PDF 704.9 KB)

In some instances, council may consider development exempt from assessment.

Lodging a plan of subdivision for approval (PDF 618.2 KB)

Request Council to approve plans to subdivide your property.

Notice to commence works (online)

This form is to let us know when you plan to commence development works.

Occupy temporary dwelling application (PDF 705.3 KB)

This form allows you to apply for approval to live in a temporary structure for a set period of time, usually while a permanent dwelling is being constructed.

'Other' referral applications form (PDF 620.5 KB)

For assessable development that requires referral to Council other than those reasons in the Referral agency response application.

Planning and Development Certificate request form (online)

There are three types of certificates - limited, standard and full. The certificates provide comprehensive information about what planning regulations would apply to the premises, historical decisions and events, and potential future obligations regarding the premises.

Priority development area development application (PDF 617.2 KB)

If your development is in Part A of the Townsville City Waterfront Priority Development Area, use this form to submit an application for development assessment.

Property information application (online)

Use this form to apply for a property search by post, email or collect.

Referral agency response application (online)

Use this application if you need Council approval to build closer than permissible to the property boundary (a siting relaxation), or over or adjacent to infrastructure (e.g. water or sewer pipes).

Request a pre-lodgement meeting (online)

Book a meeting with Council Officers before you lodge to discuss plans for development.

Submission about a development application (PDF 607.7 KB)

Making a submission about a development application simply means making comments on a development application that is required by legislation to advertise and invite public comment on the development.

As constructed drainage plan request form (online)

Use this form to request as constructed drainage plans.
Plans that may be supplied are from Council’s records only and do not include any notifiable or illegal works which may have been carried out on the property.

Design certificate for onsite sewerage facilities (PDF 597.9 KB)

Used by registered on-site sewerage designers to provide design certificates.

On-site sewerage facility commissioning certificate (PDF 601.4 KB)

For treatment plants only - to be completed by a licensed drainer who holds an endorsement for on-site sewerage facility maintenance.

Plumbing and drainage record request form (online)

Use this form to request plumbing and drainage records, including final inspection certificates, plumbing and drainage records searches and approved design drainage plans.

Plans and certificates that may be supplied are from Council’s records only and do not include any notifiable or illegal works which may have been carried out on the property.

Referral agency response application (online)

Use this application if you need Council approval to build closer than permissible to the property boundary (a siting relaxation), or over or adjacent to infrastructure (e.g. water or sewer pipes).

Register as a designer of onsite sewerage facilities application (PDF 620.9 KB)

All work carried out in relation to the site and soil assessment, design and installation of on-site sewerage facilities must be carried out so as to comply with the Plumbing and Drainage Act 2018, all relevant regulations, local laws, codes and standards.

State government plumbing and drainage forms

Plumbing and drainage applications assessable under the Plumbing and Drainage Act 2018 must be lodged on the relevant Queensland Government approved plumbers and drainers forms.

Form 4 and Form 4A (notifiable work) and licensing forms are available on the Queensland Building and Construction Commission (QBCC) website.

Commercial road work permit application (PDF 828.7 KB)

Apply for approval to begin works on roads or in the road reserve as per Local Law 1.15 - Carrying out works on a road or interfering with a road or its operation 2011 or Local Law 1.1 Alteration or improvement to local government controlled areas and roads 2011.

Online road work application (commercial & residential)

This application is for a road work permit that allows work to be undertaken on the road reserve (driveways, hoarding etcetera).
Work must not commence prior to receiving the permit.

Request for a Letter of No Objection

This form is used to apply for a letter of no objection (LONO) when a special event / intended works requires a temporary change to traffic conditions. This application is for the assessment of the traffic impact only.

Residential road work permit application (PDF 693.1 KB)

Apply for approval to begin works on roads or in the road reserve (e.g. driveways, hoarding and works zones) as per Local Law 1.15 - Carrying out works on a road or interfering with a road or its operation 2011.

Self Assessable Road Work Permit Application

This application is for standard driveways to houses in ‘greenfield’ urban developments, i.e. new residential estates, where the existing layback kerb and channel doesn’t need to be modified.

Take action on rural road application (PDF 1.7 MB)

Apply for approval to install gate/grid for permanent or temporary prevention or restriction of public access to road.

The Friends of the Theatre membership form (PDF 81.8 KB)

The Friends of the Theatre is an association that promotes the awareness and appreciation of the Civic Theatre.

Tree removal application (PDF 165.2 KB)

Apply for Council to remove a tree(s) from public land.

Discharge trade waste to sewer application (online)

A trade waste approval is required by any business that wishes to discharge trade waste to the sewer. Trade waste is waterborne waste from any commercial or industrial activity that is discharged to the sewer.

Trade waste approval application (PDF 618.0 KB)

A trade waste approval is required by any business that wishes to discharge trade waste to the sewer. Trade waste is waterborne waste from any commercial or industrial activity that is discharged to the sewer.

Authorisation to change water billing option - new meter (PDF 90.1 KB)

Two water pricing plans are available to residential customers.

Location of water or wastewater system infrastructure (QAF0096) (PDF 177.3 KB)

Council can mark the location of water and wastewater infrastructure assets for you. Use this form to apply for this service.

Metered standpipe hire form (online)

Used to hire a Metered Standpipe from Townsville City Council

Request for connection quotation (PDF 328.2 KB)

QAF0190 Request for connection quotation

Reimbursement of wastewater costs (PDF 142.9 KB)

QAF0459 Reimbursement of wastewater costs document