Staff Login

Welcome to the online staff portal for Townsville City Council employees.

This portal serves as a login page for staff to access some services and systems.

All of these systems will require your council login details (eg abc@townsville.qld.gov.au) and password. If you require assistance, please contact the service desk on 4727 9020.

 

Staff Email - outlook online

https://outlook.office365.com/owa/

This link allows staff to access their Council email on any device at any time.

If you are using a public computer, do not select the remember me option.

 

Password ResetOffice365

https://passwordreset.microsoftonline.com

This link allows staff to rest their network password. Please note that before you use the service, you need to have set up your profile which can only be done onsite.

If you are using a public computer, do not select the remember me option.

 

Horizon

https://desktop.townsville.qld.gov.au

This link allows staff to download the Horizon client that will allow for remote access to Council’s network.

This capability has to be set up in advance and requires an ARF form to be completed to allow for access.

 

inSPIRE

https://inspire.townsville.qld.gov.au/

This link allows staff to access the Intranet (inSPIRE) from any computer.  Note that you will need to use your three letter logon and network password.

If you are using a public computer, do not select the remember me option.

 

Office365

https://www.office.com/

This link allows you to use the full suite of Office 365 products on any computer. This includes email and web versions of Word, Excel, PowerPoint, One Drive, etc.

If you are using a public computer, do not select the remember me option.

 

ServiceNow

https://mitownsville.service-now.com/ess

This link allows staff to log into ServiceNow where they can request help, identify issues or log jobs associated with Council technology.

If you are using a public computer, do not select the remember me option.

 

TCC Apps Access Panel

https://Myapps.microsoft.com

This link will take you to a launch page for a number of applications including Office 365, ServiceNow and depending on what other systems you are using potentially Power BI, Spark and others.

If you are using a public computer, do not select the remember me option.