Community Reports
We produce a number of reports and publications for the community, these can be accessed below.
Community Survey 2023
This report presents the results of the Townsville City Council Community Sentiment Survey 2022/23. Australian research firm Factuality Research was commissioned by Townsville City Council to undertake a community survey, designed to measure community sentiment on Council corporate goals and key services.
The purpose of the survey was to:
- measure the level of satisfaction with Townsville City Council’s overall performance
- measure the importance of and satisfaction with core services provided by Council
- measure satisfaction with other services provided by Council
- measure support for and satisfaction with Council's corporate goals.
The survey was preceded by three demographically diverse focus groups of randomly chosen residents which were conducted on 15 and 16 November 2022. These groups looked broadly at Council service delivery and the information gathered helped focus the subsequent survey questionnaire for community.
The survey format was designed to seek sentiment responses on a sliding scale for an overall view of public opinion, but was not designed to investigate responses in any detail. The survey used a sliding scale of 1-5. One indicated low level satisfaction and 5 represented high level satisfaction.
The survey was conducted between 29 January and 23 February 2023 with an identified sample size of 1,120 residents across the Townsville City Council Local Government Area to build a statistically significant dataset. This sample size is considered appropriate for a community the size of Townsville and meet industry standards for statistically significant data. The sample was weighted to the age/gender distribution.
- Community Survey 2023 (PDF, 1.9 MB)
Community Survey 2015
IRIS Research was commissioned by us to conduct a comprehensive telephone-based survey among the area’s residents. The survey sought a range of resident attitudes and opinions as input to our ongoing strategic planning and quality improvement process.
- 2015 Research Report (PDF, 1.5 MB)
- 2013 Research Report (PDF, 898.0 KB)
- 2011 Research Report (PDF, 793.1 KB)
North Queensland Waste and Resource Recovery Strategy 2020 – 2030
The North Queensland Regional Organisation of Councils (NQROC) has developed the North Queensland Waste and Resource Recovery Strategy 2020 – 2030.
The NQROC is a collaborative approach between the Burdekin, Charters Towers, Hinchinbrook, Palm Island and Townsville Councils.
Waste management and resource recovery are a significant priority for North Queensland as the impacts of waste create a risk to the community, environment, and economy.
North Queensland Waste and Resource Recovery Strategy 2020 – 2030 (PDF, 3.5 MB)
Townsville Mountain Bike Strategy 2021-2031
Townsville is home to impressive mountain biking trails which are supported and utilised by a strong mountain biking community.
In recent years mountain bike trails nationally and locally have recorded significant growth in participation and usage. Following public consultation during July – August 2020, the Townsville Mountain Bike Strategy 2021-2031 provides a collective approach to improving and supporting mountain biking in the Townsville region.
Townsville Mountain Bike Strategy 2021-2031 (PDF, 6.8 MB)
