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Online Reports & Searches
Townsville Online Products and Services (TOPS)
TOPS is Townsville City Council's system for submitting and paying for Property Searches and other products online. You no longer have to obtain, complete and deliver paper forms to Council, and then pay for the services separately. TOPS allows you to request the following reports and services online:
- Property Search
- Rates Statement
- Special Water Meter Reading
- Ownership Search.
You can also access the building and planning records search on our website.
If you are a new and/or an occasional user of TOPS, you can register your details and submit an application immediately, paying by credit card. If you are a frequent user, you may apply to become a TOPS account holder with Council. ;Account holders are billed on a regular (usually weekly) basis.
You can:
- download a Request for Credit Form (PDF)
- contact Accounts Receivable to request a form on 13 48 10.
Reports will be delivered to you within the times specified in the 'View Details' section (located under each search option). You can choose to have the report emailed, posted or made available for collection, however we recommend you choose to have the report emailed to you for the fastest delivery.
Collection notice
Your personal information will be collected when accessing TOPS. Our Collection Notice is available on the Website Information page.
For further information about Property Searches or TOPS, please contact us.
Community Sentiment Survey
Council’s Community Sentiment Survey is a city-wide survey that gives community members the opportunity to tell Council what is working well, what needs improvement and what matters most to them. The survey closes 30 October 2026.
Entries are now open for Strand Ephemera 2027
Artists are invited to submit concepts that will form the North’s premier pop-up public art festival. Spark imagination and wonder, with artworks that celebrate Queensland’s unique stories – creating connection and lasting inspiration. Entries close: 10am, Tuesday 3 November 2026.
Recovery Roadshow
Council is taking recovery support on the road, with a series of community events planned across some of our region’s more remote communities. Connected communities recover better - let’s do it together.
12 Days of Young Artists Competition
Calling all young artists! Entries are now open for Townsville City Council’s 12 Days of Young Artists Competition. Students from Prep to Grade 12 are invited to share their vision of Christmas in Townsville. Entries close 18 October.
Capital Works Program
To keep Townsville growing, Council is actively involved in the delivery of projects to provide vital infrastructure and exciting development opportunities.
