Online Reports & Searches
Townsville Online Products and Services
TOPS is Townsville City Council's system for submitting and paying for Property Searches and other products online. You no longer have to obtain, complete and deliver paper forms to Council, and then pay for the services separately. TOPS allows you to request the following reports and services online:
- Property Search
- Rates Statement
- Special Water Meter Reading
- Ownership Search
- Limited, Standard, and Full Planning and Development Certificates
- Flood Hazard Study Report
You can also access the building and planning records search on our website.
If you are a new and/or an occasional user of TOPS, you can register your details and submit an application immediately, paying by credit card. If you are a frequent user, you may apply to become a TOPS account holder with council. You can download a Request for Credit Form or request one contact Accounts Receivable on 1300 878 001. Account holders are billed on a regular (usually weekly) basis.
Reports will be delivered to you within the times specified in the 'View Details' section (located under each search option). You can choose to have the report emailed, posted or made available for collection, however we recommend you choose to have the report emailed to you for the fastest delivery.
Your personal information will be collected when accessing TOPS. Click here to view our collection notice.
For further information about Property Searches or TOPS, please contact council.