Water Supply & Dams

Townsville Water is committed to providing safe, reliable, value for money water services for the Townsville community.

View information and advice on blue-green algae levels in Ross River Dam.

We’re encouraging everyone to think about how we use water every day. The simple truth is that small changes can make a big difference. The water we save today is water secured for when we need it most.

For our city to grow sustainably, it is important our water services meet future demands and empower our community to create lasting waterwise changes.

Our customer service standards, drinking water FAQ, performance reporting and our strategic vision for the future of water demand management.

View graphs of the current and historical dam levels in Townsville.

Read answers to the most commonly asked questions about water.

Water meters measure the amount of water used at your property, learn how to read them and locate them.

Smart meters make it easier to monitor and manage your daily water usage by providing hourly consumption data and early leak detection at the touch of a button.

Ross River Dam is one of the two primary sources of water for Townsville.

Paluma Dam is one of the two primary sources of water for Townsville.

Did you know that you can choose how you're billed for your water?

If you spot a water leak around town, don't assume we know about it. Please let us know as soon as possible so we can get on with fixing it.