Water Supply & Dams

Townsville Water is committed to providing safe, reliable, value for money water services for the Townsville community.

View information and advice on blue-green algae levels in Ross River Dam.

Are you a water smart champion? Be like Scott Drinkwater from the NQ Cowboys and help save water! Like his name suggests, Drinky loves water, but it’s vital when living in North Queensland’s dry tropics that we conserve this precious resource.

For our city to grow sustainably, it is important our water services meet future demands and empower our community to create lasting waterwise changes.

Learn more about our water conservation measures. Remember, water no more than twice a week in the dry and never in the wet.

Our customer service standards, drinking water FAQ, performance reporting and our strategic vision for the future of water demand management.

View graphs of the current and historical dam levels in Townsville.

Read answers to the most commonly asked questions about water.

Helpful water saving tips for the house and garden.

Water meters measure the amount of water used at your property, learn how to read them and locate them.

Smart meters make it easier to monitor and manage your daily water usage by providing hourly consumption data and early leak detection at the touch of a button.

Ross River Dam is one of the two primary sources of water for Townsville.

Paluma Dam is one of the two primary sources of water for Townsville.

Did you know that you can choose how you're billed for your water?

If you spot a water leak around town, don't assume we know about it. Please let us know as soon as possible so we can get on with fixing it.