Water Supply & Dams

Townsville Water is committed to providing safe, reliable, value for money water services for the Townsville community.

For our city to grow sustainably, it is important our water services meet future demands and empower our community to create lasting waterwise changes.

Read answers to the most commonly asked questions about water.

Did you know that you can choose how you're billed for your water?

Helpful water saving tips for the house and garden.

Water meters measure the amount of water used at your property, learn how to read them and locate them.

Smart meters make it easier to monitor and manage your daily water usage by providing hourly consumption data and early leak detection at the touch of a button.

View graphs of the current and historical dam levels in Townsville.

Ross River Dam is one of the two primary sources of water for Townsville.

Paluma Dam is one of the two primary sources of water for Townsville.

Our customer service standards, drinking water FAQ, performance reporting and our strategic vision for the future of water demand management.

If you spot a water leak around town, don't assume we know about it. Please let us know as soon as possible so we can get on with fixing it.

View information and advice on blue green algae levels in Ross River Dam.