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Water Supply & Dams

Townsville Water is responsible for providing water supply services to the Townsville area.

  • Townsville Water Updates

    Townsville Water is committed to providing safe, reliable, value for money water services for the Townsville community.

  • Blue-Green Algae in Ross River Dam

    View information and advice on blue-green algae levels in Ross River Dam.

  • Be a Water Smart Champion

    Be like Scott Drinkwater from the NQ Cowboys and help save water! Drinky loves water, but it’s vital that we conserve this precious resource.

  • Our Water Smart City

    For our city to grow sustainably, it is important our water services meet future demands and empower our community to create lasting waterwise changes.

  • Role and Strategy

    Our customer service standards, drinking water FAQ, performance reporting and our strategic vision for the future of water demand management.

  • Dam Levels

    View graphs of the current and historical dam levels in Townsville.

  • Common Water Questions

    Read answers to the most commonly asked questions about water.

  • Meters

    Water meters measure the amount of water used at your property, learn how to read them and locate them.

  • Smart Meters

    Smart meters make it easier to monitor and manage your daily water usage by providing hourly consumption data and early leak detection at the touch of a button.

  • Ross River Dam

    Ross River Dam is one of the two primary sources of water for Townsville.

  • Paluma Dam

    Paluma Dam is one of the two primary sources of water for Townsville.

  • Change your Water Billing Plan

    Did you know that you can choose how you're billed for your water?

  • Water Leaks

    If you spot a water leak around town, don't assume we know about it. Please let us know as soon as possible so we can get on with fixing it.

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