Membership
CityLibraries Townsville Membership
Full membership
Membership is free to all permanent residents and ratepayers of Townsville and Queensland. To enjoy full CityLibraries Townsville membership, including borrowing privileges, please visit one of our branches and provide proof of your name and current address e.g. current driver's licence. If you are under 18, your parent or guardian must show proof of their name and current address.
You can use your membership details to log into My Library and:
- Reserve and renew items
- Search our catalogue
- Access thousands of eBooks, eAudiobooks and online magazines
- Update your 'My Library' details
Online membership
Online membership with CityLibraries provides you with instant 24x7 access to the library's databases, online learning resources, and thousands of eBooks, eAudiobooks and online magazines.
Join Online
After completing online registration you will receive an online membership number. This will allow you to use our online databases immediately and to reserve library items in our online catalogue.
To enjoy full borrowing privileges, please visit one of our branches and provide proof of your name and current address e.g. current driver's licence. If you are under 18, your parent or guardian must show proof of their name and current address.
Frequently Asked Questions
- What do I need to join the library?
- Proof of your name and current address in Townsville or Queensland - this can be in print or digital form. Acceptable proof of identity includes:
- Driver Licence (including digital licence)
- Rates Notices
- Rental Agreement (not Rent Receipt)
- Recent phone, power or other utility bill
- Concession card
- Proof of your name and current address in Townsville or Queensland - this can be in print or digital form. Acceptable proof of identity includes:
- Where can I find out where my library branches are located?
- Visit our Using your library page for locations, opening hours, Google maps and virtual tours. of our branches
- What is my Borrowing Allowance?
- Up to 25 items at any time
- Includes a maximum of 10 DVDs/CDs
- 10 eBooks and eAudiobooks
- What is the loan period?
- 4 weeks (Books and CDs)
- 2 weeks (Magazines, DVDs, eBooks, eAudiobooks)
- Can I renew a borrowed item?
- You can renew physically borrowed items twice unless they have been reserved by another member. You can renew online through My Library, over the phone, or in-branch.
- Can I reserve an item that is out on loan?
- Yes you can by either:
- Online by logging into My Library on the online catalogue or
- By phone or via our friendly branch staff
- Yes you can by either:
- Can I use the computers at the library?
- Members can use a public computer free for one hour each day.
- Guests [Non-Members] to the library can use a FREE guest pass each day
- Do you have printing and photocopying facilities available?
- Yes we do! Printing and photocopying facilities are available at all branches during opening hours. Please visit our Fees & Charges page for costs – note that EFTPOS payment is not available.
- Does the library have Wi-Fi available?
- Yes! All CityLibraries Townsville branches have FREE Wi-Fi available to use. Simply connect to MiTownsville and agree to the Terms & Conditions in your browser. Data is capped at 1GB per day.
- Do you offer a JP (Justice of the Peace) Service at the library?
- Yes, CityLibraries offers a JP service at Aitkenvale Library every Wednesday from 5.30pm – 7.30pm. For more information visit the JPs in the Community website.
- Can I add a review on something that I have read?
- You certainly can. Just add your review to the catalogue for others to read. Look for 'add your review' on the item record.
For further privacy information please visit our Libraries Collection Notice.
