Membership
Townsville Citylibraries Membership
Full Membership
Membership is free to all permanent residents and ratepayers of Townsville and Queensland.
To enjoy full Townsville Citylibraries membership, including borrowing privileges, please visit one of our branches and provide proof of your name and current address (such as your current driver licence). If you are under 18, your parent or guardian must show proof of their name and current address.
You can use your membership details to log into My Library and:
- Reserve and renew items
- Search our catalogue
- Access thousands of eBooks, eAudiobooks and online magazines
- Update your 'My Library' details.
Online Membership
Online membership with Citylibraries provides you with instant 24x7 access to the library's databases, online learning resources, and thousands of eBooks, eAudiobooks and online magazines.
After completing online registration you will receive an online membership number. This will allow you to use our online databases immediately and to reserve library items in our online catalogue.
To enjoy full borrowing privileges, please visit one of our branches and provide proof of your name and current address e.g. current driver's licence. If you are under 18, your parent or guardian must show proof of their name and current address.
Frequently Asked Questions
What do I need to join Citylibraries?
Proof of your name and current address in Townsville or Queensland - this can be in print or digital form.
Acceptable proof of identity includes:
- Driver licence (including digital licence)
- Rates notices
- Rental agreement (not rent receipt)
- Recent phone, power or other utility bill
- Concession card.
Where can I find out where my closest Citylibraries branch is located?
Visit our Using your Library page for locations, opening hours, virtual tours and a map of our branches.
What is my borrowing allowance?
You may borrow up to 80 items at any time, including a maximum of:
- 40 DVDs/CDs
- 10 eBooks and eAudiobooks
- 1 Library of Things item.
What is the loan period?
The amount of time you can borrow for varies and is:
- 4 weeks for books and CDs
- 2 weeks for magazines, DVDs, eBooks, eAudiobooks, and Library of Things items.
Can I renew a borrowed item?
Yes, you can renew online through My Library, over the phone, or in-branch.
Physically borrowed items can be renewed twice unless they have been reserved by another member.
Can I reserve an item that is out on loan?
Yes, you can reserve items either:
- Online by logging into My Library on the online catalogue
- By phone
- In person via our friendly branch staff.
Can I use the computers at Citylibraries?
Yes you can:
- Members can use a public computer free for one hour each day.
- Guests (non-members) to the library can use a free guest pass each day.
Can I print or photocopy at Citylibraries?
Yes, printing and photocopying facilities are available at all branches during opening hours.
Please visit our Fees & Charges page for costs – note that EFTPOS payment is not available.
Does Citylibraries have Wi-Fi available?
Yes, all Citylibraries branches have free Wi-Fi available to use.
Simply connect to MiTownsville and agree to the terms and conditions in your browser.
Wi-Fi data is capped at 1GB per day.
Do you offer a Justice of the Peace (JP) Service at Citylibraries?
Yes, Citylibraries offers a JP service at Citylibraries Aitkenvale every Wednesday from 5:30 to 7:30pm.
For more information visit the Find a Justice of the Peace page of the Queensland Government website.
Can I add a review on something that I have read?
You certainly can. Just add your review to the catalogue for others to read.
Look for 'add your review' on the item record.
For further privacy information please visit our Libraries Collection Notice.
