We Love Libraries
To make sure our libraries are providing the best services for our community, we want to hear from you.
Previous Feedback
Book selection:
Accessibility and I can borrow so many books at once. It’s cheaper than buying books as I read so much.
I love the range of books and how they stay up to date on the trends in popular books.
Customer service:
The staff are always helpful and informative which allows me peace of mind to attend and to borrow items and to ask questions regarding anything.
Friendly staff and always kind to my kids and respect the diversity.
Friendly helpful staff that offer efficient and effective service at all times.
Ease of access:
Access to reading material without the cost which makes it an affordable part of my life and lifestyle and learning.
Quick and easy check in and check out. Easy reservation process and easy pick-up shelf. The app is great too. Availability of the books I want.
Family-friendly environment:
The visible effort to engage with the community. I also love that it is free, and therefore accessible to all members of our community. What a wonderful resource.
I like the inclusivity of our library. It feels very welcoming and I can take my kids there without any worries.
I love that the library is available 7 days a week. There are a huge variety of resources for children to learn to read and educate themselves as well. There is also an abundance of books in various genres for everyone to enjoy.
Online services:
Access to audiobooks. As a low-income person with a disability, being able to borrow audiobooks is a godsend for my quality of life.
The fact that I am able to borrow books online has been a huge blessing for my depression and anxiety.
More Information
Anzac Day 2026
Join Townsville City Council this Anzac Day, in partnership with the Townsville and Thuringowa RSL sub-branches. Commemorative services and parades will be held at the Thuringowa Cenotaph, Riverway Precinct and Anzac Memorial Park, The Strand
Electrifying 80's
Join Paulini and Tim Campbell live at Townsville Civic Theatre with Electrifying 80s! This high-voltage show is packed with hits of the decade, neon-soaked nostalgia and enough energy to light up a dancefloor!
Mother's Day Memorial
Join us at Belgian Gardens Cemetery for a special memorial to remember those close to us that we have lost. The memorial is a free community event and open to all who seek to connect with others to remember their loved ones ahead of Mother's Day.
Capital Works Program
To keep Townsville growing, Council is actively involved in the delivery of projects to provide vital infrastructure and exciting development opportunities.
Garrison - Exhibiting at Pinnacles Gallery
Featuring around 60 artworks by Douglas Green, Tim Page, George Gittoes, Jon Cattapan & more, this exhibition brings together historical & contemporary perspectives on conflict, service & resilience through works from the City of Townsville Art Collection.