Council launches new COVID-19 hotline

Date published: 31 March 2020

Townsville City Council has set up a community hotline to provide help to residents with questions relating to the COVID-19 outbreak.

The COVID-19 hotline is staffed with Council employees and will be available to assist the community in navigating official health department information and finding the answers they need, as well as responding to questions around Council’s response to the pandemic.

The hotline is open Monday to Friday from 8am to 6pm and will be dedicated to COVID-19 requests.

UPDATE: This hotline is no longer available. Please call the Queensland Health hotline at 13 42 68 for COVID-19 information.