Right to Information

Townsville City Council collects and stores information about the region, properties, land, individuals, even animals. New legislation supports your access to much of this information, while maintaining appropriate access restrictions for personal or confidential information.

The Right to Information Act 2009 and the Information Privacy Act 2009 aims to make more information available, provide equal access to information across all sectors of the community, and provide appropriate protection for individuals' privacy.

The Right to Information Act (RTI) gives you the right to access and amend information held by public sector agencies in Queensland, unless there is a good reason for it not to be provided. You have a right to access and amend your personal information held by council under the Information Privacy Act 2009 (IP). You have a right to access personal and non-personal information held by council under the Right to Information Act 2009.

Under the Right to Information Act 2009 any person has the right of access to most documents held by us. Documents held by us include paper files, microfiche, print-outs, computer records, files, visual material, and audio recordings.

For further information on Right to Information, please visit www.rti.qld.gov.au and www.oic.qld.gov.au.