Townsville Water Updates

Medium Level Water Restrictions Lifted, Permanent Water Conservation Measures Are Now in Place

The Northern Water Treatment Plant has officially resumed operations, following extensive repairs to the pipeline damaged during early 2025’s severe weather events. With the plant now back online, medium level water restrictions have been lifted, and Townsville’s water supply is once again being supported by both the Northern and Douglas treatment facilities.

This means the permanent water conservation that forms part of ongoing water conservation initiative is now in place.

What this means for you:

  • Sprinkler use is operating on an Odds and Evens System from 5pm to 8am Tuesday to Sunday.
    • Evens: Tuesday, Thursday and Saturday
    • Odds: Wednesday, Friday and Sunday
  • Handheld watering is unrestricted, although the recommendation is for early morning and evening where possible.
  • Hard surface, vehicle, and boat washing can be done using pressure washers or a hose fitted with a trigger nozzle.

For more tips and info on water conservation, visit Our Water Smart City page.

Townsville Water is committed to providing safe, reliable and cost-effective water services to the Townsville community. Townsville Water is a registered Service Provider under the Water Supply (Safety and Reliability) Act 2008. The network is extensively tested on a regular basis to ensure all water meets the Australian Drinking Water Guidelines.

Water Restriction Levels by Categories of Use

For full details please read Council's Water Restriction Policy.

More Information

For more water smart tips visit Our Water Smart City page.

For more information and statistics on our water services including water production capacity, please visit Townsville Dashboards.