Bookings for kerbside collection open now

Date published: 17 August 2020

Townsville residents can now claim their spot for Townsville City Council’s new-look kerbside collection, set to launch on 1 September.

Council has adopted a new booking system for kerbside collections after COVID-19 restrictions forced the program to be delayed for 2020. Bookings are now open and can be made by visiting Kerbside Collection.

Townsville Mayor Jenny Hill said Council had re-designed the kerbside collection program to provide an improved service and address community concerns about how long rubbish was left out for collection in previous years.

“Kerbside collection has proven to be very popular among the community, and we are always looking to make our services more efficient,” Cr Hill said.

“Now, rather than there being rubbish sitting on the kerb for extended periods of time, residents will know exactly what day our trucks will be collecting their rubbish.

“For the time being, the system will operate through an enquiry form through Council’s website where residents will then receive a call from our Customer Service Centre to lock in their collection day.”

Townsville Water and Waste Committee chairperson Russ Cook said the changes to kerbside collection would also reduce the amount of waste making it into landfill.

“In line with making Council more efficient and improving the sustainability of our landfills, the staff will also be separating the recyclable and reusable products left out for collection and diverting them away from the dump,” Cr Cook said.

“This will play a role in extending the life of Townsville’s landfills while still offering a premium service to the community.

“All we ask residents to do, is to ensure they book in for collection before putting their rubbish out, are following the restrictions on what can be collected and to make sure they have their rubbish out before 6am on their collection day.”