Accessible Townsville
Townsville City Council recognises that creating an accessible city is a key factor in improving the lives of residents and visitors.
Council is committed to working with our community in providing accessible places.
Mobility in Townsville
BrioMetrix Mobility in Townsville Map shows the effort rating of pathways across the city. This rating helps you understand how easy or difficult a pathway may be to use, making it easier to plan your journey.
The map is designed for people of all ages and abilities and is particularly useful for people with limited mobility and those using wheelchairs, prams or strollers, mobility scooters, and other mobility aids. By highlighting pathway conditions and levels of effort, the map supports safer, more confident travel around Townsville.
Click on the map below to launch the interactive BrioMetrix Mobility in Townsville map.
Have you noticed an issue while getting around? Let us know by either calling the Customer Service Centre on 13 48 10 or by using the Snap, Send Solve app on your iPhone or Android device.
About the Project
The Mobility in Townsville project commenced in 2019 in partnership with Briometrix and Spinal Life Australia. The project draws on the lived experience of wheelchair users trained as “pilots,” who use modern mapping technology fitted to their wheelchairs to collect data and track their movements across the pathway network.
Wheelchair pilots have navigated pathways across most of the city, adding to previous work focusing on the CBD, major activity centres and key landmarks. Future stages of the Mobility in Townsville project will continue mapping additional parts of the city.
Accessible Bathrooms
Access to a clean, safe, and private place to go to the toilet is a basic human right. Not all bathrooms are suitable for all bodies. The National Public Toilet Map shows the locations of accessible public toilets and their features and amenities. The mobility in Townsville map (below) also provides information about accessible toilets around Townsville.
Townsville also has several Changing Places facilities. A Changing Places facility includes additional features which provides people with high support needs access to a suitably equipped bathroom. The below picture shows some of the additional features:
© Changing Places, changingplaces.org.au
Some accessible bathrooms in Townsville are locked with a Master Locksmith Access Key (MLAK). An MLAK key allows access to dedicated public facilities for people living with disabilities, including the new Changing Place at Riverway. People living with disabilities are able to purchase a MLAK key, which will open all doors, toilets, playground equipment and other facilities fitted with a MLAK lock. MLAK keys can be used all over Australia. Keys can be ordered from the Master Locksmiths Association of Australasia or from local master locksmiths.
Accessible Beaches
Beach access mats have been rolled out on The Strand to help improve accessibility for anyone in the community with a mobility issue. The beach mats allow people who use a wheelchair or parents pushing a pram or stroller to get onto the beach without assistance. The project cost almost $20,000 and was funded under the Queensland Government’s Works For Queensland program.
Going down to the beach and sitting on the sand with your family is something that a lot of people really take for granted.
These beach mats will allow anyone who uses a wheelchair or mobility device to be able to get down on to the beach and be with their friends and family.
It’s going to change people’s lives just by making it possible for people to get on to the beach unassisted. The Strand is one of our most iconic locations and now it is going to be accessible for everyone in our community.
The project is really important in making our community more accessible for everyone living here.
Council has been working with the Lifeguard Services to roll out the mats on a regular basis on the Strand Beach.
Accessible Experience Ratings
Get to know our city more through the Spinal Life Australia Accessible Australia app.
The Accessible Australia app is a free online resource where users can find accessible places and experiences and leave reviews to help others.
Similar to TripAdvisor, people across the globe will be able to find out about places and spaces to visit in Townsville that are accessible to all.
This platform brings another layer of localised information that supports Councils work in areas such as Mobility Mapping and is another step towards making our city accessible for all.
Share your experience of how accessible our city is by leaving reviews at Accessible Australia.
For more information, visit Spinal Life Australia.
North Queensland Ceramic Awards - Call for artists
The biennial North Qld Ceramic Awards return in 2026. The awards display the diversity of ceramic art currently being produced in Australia, attracting a high calibre of entries from local and national artists. Entries are now open.
What's On Townsville
What's On Townsville is the North's Ultimate Event Guide! Browse performing and visual arts, children's activities, music, film, festivals, markets, sporting events and more.
Mother's Day Memorial
Join us at Belgian Gardens Cemetery for a special memorial to remember those close to us that we have lost. The memorial is a free community event and open to all who seek to connect with others to remember their loved ones ahead of Mother's Day.
Capital Works Program
To keep Townsville growing, Council is actively involved in the delivery of projects to provide vital infrastructure and exciting development opportunities.
Garrison - Exhibiting at Pinnacles Gallery
Featuring around 60 artworks by Douglas Green, Tim Page, George Gittoes, Jon Cattapan & more, this exhibition brings together historical & contemporary perspectives on conflict, service & resilience through works from the City of Townsville Art Collection.