Accounts Receivable

If you have received an invoice from our accounts department you have a number of payment options.

BPay

Payments can be made via BPay using the Biller Code and Reference Number provided on your bill.

Pay Online

You can pay your bills online using your credit card. Accepted credit cards include Visa and MasterCard*.

Pay your accounts receivable invoice online.

*Please note: A payment processing fee (0.5% of the payment amount) applies to credit card payments.

How do I know if my Online Payment has been accepted?

A confirmation page with a receipt number will be displayed once you have submitted your payment details and the payment is processed. Make note of this number as it may be required by council as proof of payment should there be any future discrepancies. This receipt number verifies that your payment has been processed successfully. (Tip – write the receipt number on the bill being paid).

Other  Payment Options

Direct to Council

Telephone: 1300 886 759  (24 hour automated service)
Mail: Townsville City Council Payments
PO Box 2023
TOWNSVILLE  QLD  4810
In Person*:

Townsville City Council Customer Service Centres:

  • 103 Walker Street, Townsville City
  • CityLibraries Thuringowa - 86 Thuringowa Drive, Thuringowa Central (CARD ONLY)
  • CityLibraries Aitkenvale- 4 Petunia Street, Aitkenvale* (CARD ONLY)

Monday to Friday 8.30am - 5.00pm
Accepted credit cards include Visa and MasterCard. A payment processing fee (0.5% of the payment amount) applies to credit card payments.

*Payments accepted in cash, card, cheque, or money order. No cash can be given on debit cards or cheques.

Australia Post

In Person over the counter at any Post Office
By Phone 13 18 16
Online www.postbillpay.com.au