Please note to use our online payment system, BPOINT, you must be using an up-to-date version of your preferred Internet browser.
If you have received an invoice from our accounts department you have a number of payment options.
Payments can be made via BPay using the Biller Code and Reference Number provided on your bill.
You can pay your bills online using your credit card. Accepted credit cards include Visa and MasterCard*.
*Please note: A payment processing fee (0.5% of the payment amount) applies to credit card payments.
How do I know if my Online Payment has been accepted?
A confirmation page with a receipt number will be displayed once you have submitted your payment details and the payment is processed. Make note of this number as it may be required by council as proof of payment should there be any future discrepancies. This receipt number verifies that your payment has been processed successfully. (Tip – write the receipt number on the bill being paid).
Other Payment Options
Direct to Council
|Telephone:||1300 886 759 (24 hour automated service)|
|Mail:|| Townsville City Council Payments|
PO Box 1268
TOWNSVILLE QLD 4810
Townsville City Council Customer Service Centres:
Monday to Friday 8.30am - 5.00pm
*Payments accepted in cash, card, cheque, or money order. No cash can be given on debit cards or cheques.
In Person over the counter at any Post Office
By Phone 13 18 16