Accounts Receivable
Please note to use our online payment system, BPOINT, you must be using an up-to-date version of your preferred Internet browser. |
If you have received an invoice from our accounts department you have a number of payment options.
BPay
Payments can be made via BPay using the Biller Code and Reference Number provided on your bill.
Pay Online
You can pay your bills online using your credit card. Accepted credit cards include Visa and MasterCard*.
Pay your accounts receivable invoice online.
*Please note: A payment processing fee (0.5% of the payment amount) applies to credit card payments.
How do I know if my Online Payment has been accepted?
A confirmation page with a receipt number will be displayed once you have submitted your payment details and the payment is processed. Make note of this number as it may be required by council as proof of payment should there be any future discrepancies. This receipt number verifies that your payment has been processed successfully. (Tip – write the receipt number on the bill being paid).
Other Payment Options
Direct to Council
Telephone: | 13 48 10 (24 hour automated service) |
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Mail: | Townsville City Council Payments PO Box 1268 TOWNSVILLE QLD 4810 |
In Person*: | Townsville City Council Customer Service Centres:
*Payments accepted in cash, card, cheque, or money order. No cash can be given on debit cards or cheques. |
Australia Post
In Person over the counter at any Post Office
By Phone 13 18 16
Online www.postbillpay.com.au