View Rate & Animal Notices Online

eNotices is an easy and convenient way to receive your Rate & Utilities Notice and animal notices direct to your email inbox. You can then download, save, print or just leave the notices in your inbox to access and pay on the go.

COMPETITION: Switch & Win!

Still receiving your rate notices in the mail? Switch to eNotices and go in the draw to win a $250 Visa cash card!

Already an existing user? You can enter too! - Switch & Win entry form.

Competition closes 23 November 2025. Terms & Conditions apply.

How to Switch to Rate & Utilities eNotices

Have you received a Rate & Utilities Notice for this property since 2018 with a unique eNotice reference number?

If yes, register for eNotices:

Your unique reference number will be shown on your notice. You will have your own individual reference number, as shown on the example to your right.

eNotice example 

Step 1

Visit the eNotices Registration page.

Step 2

Enter in your email address and eNotices Reference Number (find this number next to the eNotices logo on your notice).

Step 3

Check your email inbox and click the validation link.

Step 4

Select a password and mobile number.

That’s it! You will now receive notices in your email inbox, and can login to view them online at any time.

If you Haven’t Received Your Unique Reference Number

If you don’t have a reference number but prefer to receive your Rate & Utilities Notice via email, complete the below form to request your Rate & Utilities Notice delivered to your inbox

How to Subscribe for Animal Registration eNotices

Have you recently received an animal notice with a unique eNotice reference number?

If yes, register for eNotices:

Your unique reference number will be shown on your notice.  You will have your own individual reference number, as shown on the example to your right.

eNotice example 

Step 1

Visit the eNotices Registration page.

Step 2

Enter in your email address and eNotices Reference Number (find this number next to the eNotices logo on your notice).

Step 3

Check your email inbox and click the validation link.

Step 4

Select a password and mobile number.

That’s it! You will now receive notices in your email inbox, and can login to view them online at any time.

Privacy Statement

Townsville City Council collects and manages personal information in the course of performing its activities, functions and duties. We respect the privacy of the personal information held by us. The way in which council manages personal information is governed by the Information Privacy Act 2009 (Qld). We are collecting your personal information in accordance with Local Government Act 2009 so that we can manage your contact details and provide you with an electronic rating notice. Generally, we will not disclose your personal information outside of Council unless we are required to do so by law, or unless you have given us your consent to such disclosure.  However, in performing the above functions, we may need to disclose your personal information to Forms Express. For further information about how we manage your personal information please see our Information Privacy Policy.