Penalty Infringement Payments

Please note to use our online payment system, BPOINT, you must be using an up-to-date version of your preferred Internet browser.
For more information please visit

If you have received a fine from the Townsville City Council you have a number of payment options.

Pay Online

You can pay your Penalty Infringement Notice (PIN) easily online 24 hours after the infringement was issued.  All infringements must be paid within 28 days of the issue date.

Failure to pay the Penalty Infringement Notice (PIN) by the due date will result in further costs being incurred.  You will be responsible for the costs if by midnight on the 28th day:

  1. You do not make payment; or
  2. Your payment is not honoured by your bank because of any cause not being an error by the Townsville City Council.

PLEASE NOTE: Only full payment is permitted online or over the counter.

How do I know if my Online Payment has been accepted?

A confirmation page with a receipt number will be displayed once you have submitted your payment details and the payment is processed. Make note of this number as it may be required by council as proof of payment should there be any future discrepancies. This receipt number verifies that your payment has been processed successfully. (Tip: write the receipt number on the bill being paid).

Direct to Council

Mail: Townsville City Council Payments
PO Box 1268
In Person:

Townsville City Council Customer Service Centres:

  • 103 Walker Street, Townsville City
  • CityLibraries Thuringowa - 86 Thuringowa Drive Thuringowa Central (CARD ONLY)

Monday to Friday 8.30am - 5.00pm

Accepted credit cards include Visa and MasterCard. A payment processing fee (0.5% of the payment amount) applies to credit card payments.

Payments accepted in cash, card, cheque, or money order. No cash can be given on debit cards or cheques.

Australia Post

Parking Penalty Infringement Notices only

In Person over the counter at any Post Office
By Phone 13 18 16