Rates & Utilities

Residential property owners receive rate notices twice a year, usually in February and August. The rates notice includes both general rates and utilities charges (water, sewerage and rubbish collection).

The notice issued in February covers half yearly rates and charges for January 1 to June 30 and the notice issued in August covers half yearly rates and charges for July 1 to December 31.

Council offers a prompt payment discount to the General Rate, and the Nelly Bay Harbour Development Special Rates, upon full payment of all rates and charges, including arrears, by the discount date shown on the notice.

Your rates, made easier

You can pay now or later, in person or online, in installments or with a little extra help.

Did you know you can pay your rates throughout the year? You can make weekly, fortnightly or monthly payments via BPAY. Divide your yearly amount into smaller, more manageable amounts to make payment easier. Just use your BPAY biller code and reference number to make your payment.

View your rates and utilities charges online

  • Please note - Any customers wanting to register for the first time will need the enotices reference number that appears on their most recent rates notice.

Council rates and charges information

Everything you need to know about rates and charges, including change of postal address.

Council approved the 2021/22 Budget and Operational Plan on Wednesday 23 June 2021.

Utilities

Concessions

Recovery Services