Rates & Utilities

Townsville City Council understands the hardships residents are going through after the floods.

To help in this recovery period the recent rates and utility charges due date has been extended. The extension include rates for residential and commercial properties.

All Ratepayers due date is now Thursday 4  April 2019.

Council is working with the Queensland Government to provide extra support to ratepayers directly impacted by the recent floods and will announce any further measures as soon as possible.

Townsville City Council will further help families and businesses directly impacted by the unprecedented monsoonal weather by providing those ratepayers an extra extension on rates until 3 June.

Media Release: 20.03.19 - Council extends payment deadline for ratepayers affected by the unprecedented monsoon

If any ratepayers have been severely impacted by the floods, and experiencing financial hardship, please contact Council to discuss individual payment plans on 13 48 10.

Residential property owners receive rate notices twice a year, usually in February and August. The rates notice includes both general rates and utilities charges (water, sewerage and rubbish collection).

The notice issued in February covers half yearly rates and charges for January 1 to June 30 and the notice issued in August covers half yearly rates and charges for July 1 to December 31.

A 10% discount applies to the general rate component of the rate notice if paid by the due date.

Your rates, made easier

You can pay now or later, in person or online, in installments or with a little extra help.

Did you know you can pay your rates throughout the year? You can make weekly, fortnightly or monthly payments via BPAY. Divide your yearly amount into smaller, more manageable amounts to make payment easier. Just use your BPAY biller code and reference number to make your payment.

View your rates and utilities charges online

  • Please note - Any customers wanting to register for the first time will need to wait until your rates notices are received in August 2018.

Council rates and charges information

Everything you need to know about rates and charges, including change of postal address.

Council approved the 2018/19 Operational Plan and Budget on Tuesday 26 June 2018.

Utilities

Concessions

Recovery Services