How to read your rates and utilities notice

Townsville ratepayers will receive a new look rate notice in their mailbox or inbox this August 2021.

The notice improves the level of information for ratepayers and what they are being charged for by featuring breakdowns of rates, utilities, State Government levies, and eligible concessions.

Click on the image below to watch a short video explaining where to find the total amount due.

What is my total amount due? Flip to the Summary Page for the total amount due.

Here is your new look rate notice explained in detail:

Example rate notice

Here is an example rate notice with explanations for you to look through.

New Look Rates Notice

Rate descriptions

The charges on your rate notice have broken down into rates, utilities, State Government levies and concessions.  Read on to find out more information on each of these charges.