Receive your rates notice by email

It's easy and convenient to receive your Rates Notices direct to your email inbox.

Register below to opt-in to receive your notices by email. It's easy and convenient to receive your rates notices direct to your email inbox. Simply register below to opt-in to receive your notices through email. You can then download, save, print or just leave the notices in your inbox to access and pay on the go.

We are proud to be delivering this “Go Green, Go Paperless” initiative and moving towards a more sustainable future by providing your rates notice via email. (No paper copy will be issued).

This initiative will allow you:

  • to easily access, print and reprint notices wherever they are
  • conveniently store notices electronically
  • receive your notice promptly delivery earlier notice – faster than standard mail
  • cost savings through reduced paper, printing, envelopes and postage
  • reduces our carbon footprint
  • ability to change the delivery method at any time (add additional emails, revert to post etc.)

NOTE: Registration received will take effect for the next rates notice issue

Do you have questions? Check out the Frequently Asked Questions (FAQ’s).

How to Subscribe to eNotices

If you already have a unique reference number

Have you recently received a rates notice with a unique eNotice reference number?

Register for eNotices

Your unique reference number will be shown on your notice.  You will have your own individual reference number, as shown on the example below.

Step 1:

Click on the "Sign Up" tab.

Step 2:

Enter in your email address and eNotices Reference Number (find this number next to the eNotices logo on your notice).

Step 3:

Check your email inbox and click the validation link.

Step 4:

Select a password and mobile number

That’s it! You will now receive notices in your email inbox, and can login to view them online at any time.

If you haven’t received your unique reference number

If you don’t have a reference number but prefer to receive your rates notices via email, complete the below form to request your rate notices delivered to your inbox

Privacy Statement

Townsville City Council collects and manages personal information in the course of performing its activities, functions and duties. We respect the privacy of the personal information held by us. The way in which council manages personal information is governed by the Information Privacy Act 2009 (Qld). We are collecting your personal information in accordance with Local Government Act 2009 so that we can manage your contact details and provide you with an electronic rating notice. Generally, we will not disclose your personal information outside of Council unless we are required to do so by law, or unless you have given us your consent to such disclosure.  However, in performing the above functions, we may need to disclose your personal information to Forms Express. For further information about how we manage your personal information please see our Information Privacy Policy.