Using your Library

Map of All Locations

View Townsville Citylibraries locations in a larger map.

Citylibraries Aitkenvale

4 Petunia Street, Aitkenvale (map).

Phone: 07 4727 8310

Email: library@townsville.qld.gov.au

Opening Hours

• Monday, Thursday, Friday: 9am to 6pm
• Tuesday and Wednesday: 9am to 8pm
• Saturday: 9am to 3pm
• Sunday: 9am to 3pm
• Closed public holidays

Citylibraries Flinders Street

Location: Level 1 of Northtown, 280 Flinders Street, Townsville City (map). Once inside the building, take the escalators up to Level 1 of Northtown.

Phone: 07 4727 9666

Email: library@townsville.qld.gov.au

Opening Hours

• Monday to Friday: 9am to 5pm
• Saturday: 9am to 12pm
• Sunday: 9am to 1pm
• Closed on public holidays

Citylibraries Riverway

20 Village Boulevard, Thuringowa Central (map).

• Phone: 07 4773 8811
• Email: library@townsville.qld.gov.au

Opening Hours

• Monday, Tuesday, Wednesday, Friday: 9am to 6pm
• Thursday: 9am to 8pm
• Saturday: 8am to 3pm
• Sunday: 9am to 3pm
• Closed on public holidays

Mobile Library Service

For opening times and locations please:

• view the latest Mobile Library Service Calendar (PDF, 384.2 KB).

Phone: 07 4727 8310

Email: library@townsville.qld.gov.au

24/7 Reservation Lockers

24/7 reservation lockers are a convenient way for library members to access library resources and collect reserved items. Ours is located at the front of Citylibraries Riverway, next to the café.

To reserve your item/s:

1. Find what you would like to borrow via the online library catalogue.
2. Select the 'place reservation' button.
3. Select ‘Riverway Library - 24/7 Reservation Locker’ as your preferred 'pickup location' and complete your reservation.
4. You will receive a notification via email and/or SMS when your item/s are ready for collection.
5. Visit Citylibraries Riverway at any time within the next four days to collect your item/s.

To use the reservation locker:

1. Scan the barcode on your library membership card.
2. On the locker display screen, choose 'select all' then 'check out selections' to borrow your items.
3. The locker door will automatically open with your items inside.
4. Remove your items and close the locker door.
5. Choose 'done' to complete your transaction.

Please note that items will be held in the locker for four (4) days.

Demonstration Video

How to place a reservation for pick-up and how to use the locker to collect your library items:

Home Service and Other Inclusive Services

We aim to provide all members of our community with access to relevant and up to date resources for all ages, levels of literacy, and natural abilities that will meet information and recreation needs.

Home Library Service

Staff deliver items to Home Service customers at home. This includes visits to retirement villages and special care hostels. People of any age who are frail, disabled, or are carers can use our free personalised service on a permanent or temporary basis.

Items are selected by staff and delivered directly to customers. Customers can suggest items they wish to borrow.

Home Service has:

• Books, DVDs, audiobooks and magazines
• Helpful staff

For more information, please ask staff at Citylibraries Aitkenvale.

• Phone: 07 4727 8310
• Email: library@townsville.qld.gov.au

Other Special Service Needs

• Programmed Reading Collection
• Community Languages

Audiobooks

We have a collection of audiobooks available for loan for all customers. Listen to books on CD; includes fiction, motivational, and language learning.

We have over 800 eAudiobooks to choose from and members can borrow up to five eAudiobooks free for two weeks, or reserve those on loan. You’ll need an email address to register to receive date due notices and reservation notices. You can borrow eAudiobooks on your mobile device wherever you are, then download them to your computer. You can listen to the book on your computer, or move the files to your MP3 device or sync the files to iTunes to listen on your iPod or other devices.

Library of Things

Our Library of Things offers a variety of items for leisure and learning that are free to borrow with your library membership. Try your hand at sewing, astronomy or a musical instrument, or throw a board game night without spending a cent.

The collection includes:

• Articulate
• Bananagrams
• Bee Bots
• Chameleon
• Connect 4
• Djembe Drum
• Energy Saver Kit
• Finska
• Geocaching Kit
• Guess Who
• Giant Jenga
• Keyboard
• Laser Distance Measure
• Line Up 4
• Operation
• Pictionary
• Sega Mega Drive: Flashback
• Sewing Machine
• Six Second Scribbles
• Super Nintendo: classic mini
• Telescopes
• Ukeleles.

These items can be reserved and borrowed from any Townsville Citylibraries branch, with a limit of one item loaned to one library membership at a time. The loan period is two weeks and if you love it, you can loan it again – or you might purchase one for yourself!

Local History Collection

We work collaboratively with other local history groups in the city to provide the best possible access to local history resources.

Make an appointment with our Local History staff at Citylibraries Flinders Street by calling 07 4727 9667 or emailing us at historyandheritage@townsville.qld.gov.au

Local History staff are able to provide a one-hour research standard per query, collection tours and guidance as well as inductions to our free digitisation equipment and family history research computer service.

Our usual desk hours are 9am to 5pm Monday to Friday however this may vary due to staff availability.

For more information and opening hours visit our locations guide.

Meeting Rooms

Need to hire a meeting room? Book a meeting room online on Bookable:

Visit our Fees and Charges page for booking fees.

• Citylibraries Public Meeting Room Procedure (PDF, 339.8 KB)
• Citylibraries Public Meeting Room Terms & Conditions (PDF, 351.4 KB)

Townsville Citylibraries App

Download our digital app to explore Townsville Citylibraries anywhere, anytime. Access your digital library card, reserve books, check out items, and enjoy seamless convenience all from your device.

Raintree Room – Video Conference Facilities

Community members searching for a quiet space to conduct online interviews, apply for jobs online (Zoom, Skype) or needing help to update or create resumes, cover letters and selection criteria can now book the Raintree Room.

This is a free service. Book this room on Bookable:

Riverway Creative Hub

Our new Riverway Creative Hub is ready for use! The Creative hub is made up of the MixHaus Makerspace and Digital Studio 1 and 2.

Inside our MixHaus Makerspace, we have the following:

• EinScan 3D scanner (1x)
• Elna 450 Sewing Machines (three machines with essentials such as scissors, quick unpicks, bobbins, basic thread and needles)
• Elna 792S Overlocker (one machine with essentials such as scissors, quick unpicks, bobbins, basic thread and needles)
• Emblaser 2 Laser cutter and engraver
• TierTime UP300 3D printer (ABS filament provided)
• Various tools.

Inside Digital Studio 1:

• PC with Audacity audio editing software (1x)
• RodeCaster Pro II audio Interface
• Rode PodMics (4x)
• Seating for 6.

Inside Digital Studio 2:

• PC with Audacity audio editing software (1x)
• RodeCaster Pro II audio Interface
• Rode PodMics (3x)
• Seating for 3.

To use any of the spaces in the Creative Hub, you must complete an induction. Inductions are held every third Thursday:

• 6 to 6:30pm for Digital Studio 1 and 2
• 6:45 to 7:30pm for MixHaus Makerspace.

Book yourself an induction for a space that interests you on What's On Townsville.

For more information, please ask staff at Citylibraries Aitkenvale.

• Phone: 07 4773 8811
• Email: library@townsville.qld.gov.au