Reusables Rebate

Townsville City Council is offering a Reusables Rebate to help Townsville residents with the initial costs to purchase reusable products. We hope to help Townsville residents get started with reusables and work together towards reaching our aim of diverting 60% of household waste from landfill by 2026.

Townsville residents currently send 2,730 tonnes of disposable nappy and sanitary products to landfill each year equating to the same weight as approximately 14 million disposable nappies per annum. These items take up valuable space in our landfill and are estimated to take up to 500 years to break down.

The good news is there is an abundance of reusable alternatives on the market including modern cloth nappies, cloth sanitary pads, menstrual cups, and period underwear. These reusable options can help residents to divert waste from landfill, reduce greenhouse gas emissions and save money.

Claimable Items

Eligible products include:

  • cloth and swim nappies
  • reusable inner liner for nappies
  • reusable wipes
  • reusable nursing breast pads
  • reusable cloth sanitary pads
  • reusable menstrual cups
  • reusable period and/or incontinence underwear
  • wet bags.

Please also note that:

  • eligible residents can apply for 50% of the purchase price of eligible reusable products
  • there is a maximum rebate of $200 on reusable cloth nappy products and $100 on other eligible reusable products
  • a minimum product purchase of $50 is required to be eligible for this rebate
  • each applicant can claim a maximum of rebate of $300 between reusable nappy products and other eligible products
  • the rebate does not cover any cost or expense incurred by the Applicant for the postage or delivery of the Eligible Products.

The offer is available until 30 June 2024 or all funds are expended.

Applying for the Rebate

To apply for the rebate:

  1. read over the terms and conditions (PDF, 268.2 KB)
  2. when you are ready to apply, complete the rebate application form (remembering to upload your receipts)
  3. your application will be assessed and you will receive an email from our Resource Recovery team
  4. successful applicants will receive a SMS from Universal Gift Card that looks like the following:
    Example text message showing the text begins with "Hi name, you have been sent a digital prepaid card from Elliot. Thank you for your hard work. To access your digital prepaid card tap on the link this link will direct you to download the universal gift card app. It gives an activation code and descrives how to add the card to your device wallet.
  5. after receiving the initial SMS from Universal Gift Card you will be prompted through steps to access your Prepaid Digital Visa Gift card. This will include downloading the Universal Gift Card App and adding the gift card to your digital wallet for instore purchases.