Council have prepared a range of information sheets based on common queries received by customer service to assist you. Open the containers below to access our information sheets.
Strategic intent of the Townsville City Plan
Townsville City Plan user guide (PDF 2.3 MB)
Explains the purpose, main uses and structure of the Townsville City Plan.
Understanding the Townsville City Plan (PDF 796.2 KB)
A brief history of the Townsville City Plan, with an explanation of the purpose of planning schemes.
Strategic overview (PDF 3.3 MB)
Gives an overview of the key aims and strategies of the Townsville City Plan.
Development codes (PDF 587.6 KB)
Explains the intent of Development Codes, the codes in the Townsville City Plan which deal with specific types of developments and activities.
Parking (PDF 721.3 KB)
Explains the intent of the Parking Rates planning scheme policy within the Townsville City Plan.
Townsville's CBD (PDF 4.4 MB)
Information on the proposed land use for Townsville's CBD.
Key road corridors (PDF 626.3 KB)
Sets out plans for existing key road corridors under the Townsville City Plan.
Aitkenvale local area (PDF 2.0 MB)
Find out how the Townsville City Plan will affect the Aitkenvale local area.
Bayswater Road Medical local area (PDF 1.7 MB)
Find out how the Townsville City Plan affects the Bayswater Road and Fulham Road medical precincts.
Hyde Park local area (PDF 641.4 KB)
Find out how the Townsville City Plan will affect the Hyde Park local area.
JCU and Townsville Hospital local area (PDF 679.6 KB)
Find out how the Townsville City Plan will affect the JCU and Townsville Hospital local area.
Magnetic Island local area (PDF 669.1 KB)
Find out how the Townsville City Plan will affect the Magnetic Island local area.
North Ward local area (PDF 769.8 KB)
Find out how the Townsville City Plan will affect the North Ward local area.
Roseneath Industry Precinct local area (PDF 616.8 KB)
Find out how the Townsville City Plan will affect the Roseneath Industry Precinct local area.
Thuringowa Central local area (PDF 624.6 KB)
Find out how the Townsville City Plan will affect the Thuringowa Central local area.
Woodstock and Bohle local area (PDF 371.3 KB)
Find out how the Townsville City Plan will affect the Woodstock and Bohle local area.
Overlays (PDF 763.1 KB)
Overlays identify areas that have unique characteristics, such as a natural hazard or close proximity to an airport.
Flood hazard overlay (PDF 893.3 KB)
The flood hazard overlay ensures risk to life and property is minimised during future flood events.
Coastal environment overlay (PDF 1.5 MB)
Coastal environment overlay codes ensure development in the coastal zone complies with measures to avoid risk to people and property from coastal hazards.
Community facilities and open space zone (PDF 588.9 KB)
The community facilities and open space zones represent a diverse range of land uses, which are in private and public ownership.
Industrial zone (PDF 551.1 KB)
Industrial zones are areas of Townsville that have an existing relationship with industry.
Residential zone (PDF 694.9 KB)
Residential zones outline where different types of housing can occur in Townsville.
Rural residential zone (PDF 479.4 KB)
The rural residential zone is to provide for residential development on large lots where the intensity of residential development is dispersed.
Rural zone (PDF 435.4 KB)
The rural zone is to protect Townsville's most productive land and preserve its rural character.
Character residential zone (PDF 685.0 KB)
The character residential zone identifies and defines parts of the city with a unique mixture of architecture and overall streetscape.
Centre and mixed use zone (PDF 676.2 KB)
A range of development is promoted in centre and mixed use zones to encourage multi-functional and high density activity centres.
Heritage and character housing guide (PDF 2.5 MB)
If you own or are renovating a traditional Townsville house, this guide provides information to help you retain its character and heritage.
Heritage Exemption Certificates Info sheet (PDF 1.6 MB)
Local exemption certificates are a way for owners of heritage listed properties to commence building work without development approval from council, depending on what the development proposes.
How to add to Schedule 7 (PDF 1.2 MB)
Places in Townsville that have been identified as having cultural significance are contained within Schedule 7 Places of Cultural Heritage Value. You can apply to have a place added to Schedule 7.
How to remove from Schedule 7 (PDF 1.2 MB)
Places in Townsville that have been identified as having cultural significance are contained within Schedule 7 Places of Cultural Heritage Value. You can apply to have a place removed from Schedule 7.
The Local Government Infrastructure Plan (LGIP) (PDF 436.4 KB)
Find out what a local government infrastructure plan is, and why we need trunk infrastructure to build a city.
Introducing the Local Government Infrastructure Plan (LGIP) (PDF 434.7 KB)
An introduction and walk-through of the LGIP and where it sits in the Townsville City Plan.
Development may involve non-trunk infrastructure, necessary trunk infrastructure and/or additional trunk infrastructure costs.
Trunk infrastructure acquisition procedure (PDF 63.8 KB)
Defines the process through which trunk infrastructure is acquired from a developer as a consequence of development or an infrastructure partnership.
Building and renovating
Building FAQs (PDF 123.9 KB)
Find out if you need a building permit, how to obtain plumbing and drainage plans and other building information before you begin work.
The development assessment process (PDF 262.2 KB)
Once a development application has been lodged to council, a legislatively required assessment process must be undertaken before a decision can be made.
Pre-lodgment meetings (PDF 307.5 KB)
Find out the advantages to booking a pre-lodgement meeting, and the different types of meeting available to discuss a proposed development.
Townsville online lodgement system (TOLS) (PDF 178.9 KB)
How to register and use TOLS to lodge development applications electronically.
Development Applications for Community Uses (PDF 395.4 KB)
A guideline for applying an application fee discount if your development application has uses that provide a community service.
Planning and development certificates (PDF 490.0 KB)
Planning and development certificates provide comprehensive information about a premises. There are three levels of certificate you can request.
Dividing fences (PDF 100.4 KB)
Different rules apply to whether building approval is required for the installation or replacement of a fence.
Requirements for work zones, scaffolding and gantries (PDF 279.8 KB)
Before beginning work it is important to understand council's requirements for building conditions.
Existing building applications usually prior to 2009 (PDF 165.1 KB)
Existing building applications were approved prior to 2009 and affect pre-amalgamation Townsville and Thuringowa council applications.
Driveways and other works in the road (PDF 172.3 KB)
Building into the road reserve, including driveways, must be approved by council before work commences.
Plumbing and drainage
Plumbing and drainage FAQs (PDF 223.7 KB)
Find out what plumbing or drainage work requires council approval, and the types of plumbing work categorised by Queensland legislation.
Backflow prevention devices (PDF 162.1 KB)
To prevent backflow, council maintains a program for the registration, maintenance and testing of testable backflow prevention devices.
On-site sewerage for non-sewered properties (PDF 448.8 KB)
These guidelines provide information during the stages of an on-site sewerage facility.
Plumbing (Drainage Plan Requirements) (PDF 176.5 KB)
If your application meets any drainage criteria specified by council, you will need to include a drainage plan.
As constructed drainage plans (PDF 302.0 KB)
An as constructed drainage plan shows the connection point from council's sewer system to the dwelling, and possibly connections to the kitchen, bathroom, and toilet, etc.
On-site sewerage treatment and grey water (PDF 228.3 KB)
The disposal of wastewater generated on a property which is not connected to a sewerage system network must have council approval.
Submetering of multi unit properties (PDF 95.9 KB)
Guidelines and technical information for the individual sub-metering of multi-unit residential and commercial properties.
Establishing a home-based business (PDF 790.6 KB)
If a home-based business meets a number of identified criteria, it does not require approval from council.
Large scale solar farms (PDF 253.6 KB)
Council encourages the growth of solar farms in Townsville. Find out how to select an appropriate location and prepare an application for a large scale solar farm.
Planning Act 2016
The Planning Act 2016 is a new planning act brought in on the 3 July. Though most aspects of the development assessment process are the same, there are some key differences in old and new legislation. The Department of Infrastructure, Local Government and Planning have produced a series of information sheets on the Planning Act 2016 that explain the differences, as well as any new components.