The RTI Act requires Council to publish a list of information on its website that is routinely available to residents, known as a 'publications scheme.' The information in the publication scheme is grouped into seven classes:
About Us - (who we are and what we do). Agency information, location and contacts, constitutional and legal governance and historical information.
- About Townsville City Council
- About the Townsville region
- Contact Council
- Mayor, Councillors & Divisions
- Making a complaint
- Open Data
- Townsville Dashboards
Our Services - (the services we offer). A description of the services offered by the agency, including advice and guidance, booklets and leaflets, transactions and media releases.
Our Finances - (what we spend and how we spend it). Financial information relating to projected and actual income and expenditure, tendering, procurement and contracts.
Our Priorities - (What our priorities are and how we are doing). Strategy and performance information, plans assessments, inspections and reviews.
- Corporate plan
- Major projects
- Community information
- Economic development
- Environment and sustainability
- Facilities and recreation
Our Decisions - (how we make decisions). Policy proposals and decisions, decision making processes, internal criteria and procedures and consultations.
- Council meetings, minutes & committees
- Community engagement and public consultation
- Petition guidelines
Our Policies - (our policies & procedures). Current written protocols for delivering our functions and responsibilities.
- Council General Policies
- Local Laws, regulations & permits
- Code of Conduct for Councillors (Councillor contact with Lobbyists, Developers an Submitters)
- Townsville City Plan
Our Lists - (lists & registers). Information held in registers required by law and other lists and registers relating to the functions of the agency.
- Forms & permits - Planning, Traffic infringements, Food licence permits, Camping and parklands
- Privacy statement
- Document List
- Available registers
The classes of information that council will make available through the publication scheme will not generally include information that is:
- Prevented by law from disclosure or is exempt under the Act
- Information in draft form
- Information that is no longer readily available as it is contained in archives or is difficult to access for similar reasons.
Information not covered by the publication scheme
Not all the information the council publishes is detailed in the publication scheme. Information that is not published can be requested using the Right to Information request form. Your request will be considered under the provisions of the Right to Information Act.
Information that is exempt
The Right to Information Act sets out a range of information that is exempt from publication. If you make a request for information which the council considers to be exempted, we will advise you of the reasons for the exemptions.
Charges for information
There will be no charge for examining any publication scheme information contained on the council’s web site. However, there may be a charge if a large volume of printed material is required. You will be told about any photocopying charges at the time of your request.
The cover price will be charged for any publications produced by the council for sale. Charges will be kept under review and there is no intention to charge for material that has previously been available for free.
Townsville City Council routinely updates the information available through this publication scheme. In the case of a failure to deliver information through the scheme, you may raise a complaint through the Council’s Complaint Management Process. Click here for a copy of the Complaint Management Policy.
To lodge a complaint, please complete our online complaints form or contact the Customer Service Centre on 13 48 10.
Council has a number of listed registers open to public inspection.
|Beneficial Enterprises||Financial Services||Team Manager Financial Services|
|Environmental Health & Regulatory Services||Team Leader Planning Business Support|
|Cost-recovery Fees||Financial Services||Team Manager Financial Services|
|Delegation Register||Legal Services||Chief Legal Officer|
|Development Application Register as Assessment Manager||Planning & Community Engagement||Team Manager Planning Services|
|Development Application Register as Referral Agency||Planning & Community Engagement||Team Manager Planning Services|
|Environmentally Relevant Activities application register||Planning & Community Engagement||Team Manager Environmental Health & Regulatory Services|
|Exemption certificates register||Planning & Community Engagement||Team Manager Planning Services|
|Infrastructure Charges Register||Planning & Community Engagement||Team Manager Planning Services|
|Major Contracts Register||Financial Services||Chief Procurement Officer|
|Petition Register||Legal Services||Chief Legal Officer|
|Register of Private Certifier Applications||Planning & Community Engagement||Team Leader Planning Business Support|
|Register of Annual Returns under the EPA||Planning & Community Engagement||Team Manager Environmental Health & Regulatory Services|
|Register of Assets and Gifts||Chief Executive Office||Chief Executive Office|
|A Designation Register of all Designations made by Local Government that are in effect.||Planning & Community Engagement||Team Manager Planning Services|
|Register of Councillor Conduct||Legal Services||Chief Legal Officer|
|Register of on-site Sewerage and Greywater Facilities||Planning & Community Engagement||Team Manager Planning Services|
Register of Environmental Authorities including Surrendered, Suspended or Cancelled Authorities
|Planning & Community Engagement||Team Manager Environmental Health & Regulatory Services|
|Register of Impounded Animals||Environmental Healthy & Regulatory Services||Team Leader Business Support Planning Services|
|Register of Infrastructure Agreements||Community Engagement|
Director, Planning and Community Engagement
|Register of Interim Land Use Plans under the EDA||Planning& Community Engagement||Team Manager Planning Services|
|Register of Local and Subordinate Local Laws||Legal Services||Chief Legal Officer|
|Register of PDA Development Applications under the EDA||Planning & Community Engagement||Team Manager Planning Services|
|Register of PDA Development Approvals under the EDA||Planning & Community Engagement||Team Manager Planning Services|
|Register of Permits and Inspection Certificate (under the Planning and Drainage Act)||Planning & Community Engagement||Team Leader Business Support Planning Services|
|Register of Provisional Land Use Plans under the Economic Development Act (EDA)||Planning& Community Engagement||Team Manager Planning Services|
|Register of Regulatory Fees||Financial Services||Team Manager Financial Services|
|Register of Show Cause and Enforcement Notices (under the Plumbing and Drainage Act)||Planning& Community Engagement||Team Leader Business Support Planning Services|
|Register of Submitted Plans of Operation under the EPA||Planning & Community Engagement||Team Manager Environmental Health & Regulatory Services|
|Register of the Testable Back Flow Devices||Planning & Community Engagement||Team Leader Business Support Planning Services|
|Roads Map||Infrastructure Services||Manager Assets Maintenance Services|